Customer Ratings & Reviews

The PlayStation 5 exceeded all my expectations. The graphics quality, system speed, and immersive experience are absolutely incredible. The DualSense controller brings games to life with its haptic feedback and adaptive triggers. Playing on this console truly feels like next-gen gaming. My shopping experience with Best Buy was also outstanding. I ordered online and picked it up in-store. The process was fast, well-organized, and the staff was super friendly. The PS5 was ready for pickup even earlier than expected and in perfect condition. Thank you, Best Buy, for making everything so easy! I highly recommend both the console and buying it from here

My son loved his game while it lasted. It over heated easily. Definitely recommended the disc reader.

Obviously company speaks for itself. Cannot complain this console is a beast.

Since we bought the PlayStation, not a single day has gone by without us using it. I love it for relaxing and having a good time, but the best part has been seeing my son so happy with it. I gave it to him as a gift, and he’s completely in love with it — he doesn’t want to let go of the controller! The quality is excellent, the graphics are stunning, and the system runs incredibly fast. It’s a console that’s truly worth every penny. Even better, it’s brought us closer together as a family by sharing fun moments playing together. If you’re looking for something fun, entertaining, and high-quality, this PlayStation is the perfect choice. 100% recommended!

Got it for my grandson he is exactly the happiest boy he's ever been and the PlayStation is wonderful and I think Best buy cuz I started looking online and Best buy always comes through what a great company they really are I know I know how it is I work at Kroger's been at Kroger's for 33 years and I do appreciate Best buy I sure do thank you for all you do too

decided to upgrade from the first gen PS5 digital I had. This one works so much better, haven’t had any issues with my games lagging.

Not more or less than expected. A console powerful enough to run all my games in high quality.

One of the best consoles I’ve had! It runs very smooth and doesn’t over heat.

Great product Good performance Good graphics Very fast

Excellent Quality, easy connect, good performance with other ps5 product

bought this as a christmas present for my mom to upgrade her from the ps4. resolution and smoother gameplay by far even with a limited edition ps4. mom loves it and now its easier for us to game together. If you're wondering if the upgrade is necessary or worth it I promise that you will see a big difference in gameplay.

It was time to let go of my ps4 and upgrade to a ps5. Wow is all i can say. As a player of Elden Ring. I am blown away on how quick the load times are! More time for gaming.

Great graphics,superb performance and amazing looks.nice gaming machine

The best product ever Best Buy the best store to buy games

Love my PlayStation. Future like design, white out to contrast the black consoles. Great system, better exclusives!

It was worth it and now is one of my favorite consoles

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.

I’ve been using the PS5 Slim for a while now and it’s been amazing. The graphics are incredible, the console is fast and quiet, and the controller feels great. Games load very quickly and everything runs smoothly. I would definitely recommend it to anyone looking for a next-generation gaming experience.

Amazing graphics and sound. My game loads a lot faster now.

Spme things are different, and some are the same. The menu is hard to figure out. Too bad I didn't know that my dynamic themes would not work. I miss the one I purchased on my PS4. However, the PS5 is faster with loading. A pro is only better if you have a 4k tv. I don't. The PSN store still has issues loading. I have noticed quite a bit of lag that I didn't have on the PS4. The connections with other players are better. I just wanted to upgrade before these got expensive again. If it weren't for the worries of obtaining better peer to peer connections, I wouldn't really want to upgrade. Elden Ring wasn't letting is connect using PS4 to PS5 and vice-versa. So that's resolved. We haven't been able to connect since December 2024 updates. Sony never addressed it. I'm still not sure if the upgrade was worthwhile outside of that.