Customer Ratings & Reviews

Great service and product was easy to install and use!

The PS5 is a great system. Although I did have an issue with the manner in which it communicated with my TVs as well as the external SSD. After factory reset the problem seems to be solved. My problem now and this weekend was with BestBuy. I have been a cardholder for years but since I am not a "subscriber" for extra money they were not willing to assist with the issue stated above and I could not return the PS5 due to my lack of additional subscription. Do you wonder why people are buying things online over retail stores? Maybe retail shouldn't go in on the retail version of a streaming service. Money, money, money!

Great system but does need lots of updates. Graphics are awesome and having the ability to download new games on the fly is great.

My grandchildren have the PS5 at home and use it frequently. I purchased this one from Best Buy so they could play with it here at my house also.

Ive been an avid Playstation fan ever since I was little. Started from ps2 to ps3 slim, ps4 slim and now ps5 slim. The slims never fail to disappoint I absolutely love the console. I play more siege and cyberpunk than anything but the 130 frames is a perfect upgrade from the original 60fps.

After swapping over from the Xbox One S to the Sony PS5 I can honestly say that I really like how fast the PS5 loads into games and also how I am able to run on 120 FPS.

We love the console. We just hate we hadn't gotten one earlier. We ordered pickup online. The process was super easy.

I'd recommend also buying a stand and a controller charging dock for it (+1 controller if you'll use it)

Great. Exceptional delivery time. However, confusion with driver (delivered to wrong address).

Good price and I was able to get it the same day the only thing is the ps5 needs to make more games

Glad I made this purchase. Really like the option of physical copy and digital

Definitely worth the investment. All of my PlayStation 4 games transferred over with ease. Initial setup was simple. Installing a SSD additional hard drive was a piece of cake.

I’m having so much fun playing with my dad my friends and family also connecting the controller to other things to play with it.

I was worried about time and I didn't want to risk missing my son's birthday. I ordered online and the store has it ready when I got off work. There was no line so pick up was a breeze. Highly recommend ordering online and picking up in person for those who have time constraints.

Major upgrade SONY quality 2nd to none, PS is still King

I had the ps4 wasn’t really sure about upgrading to the ps5. After getting it i was very satisfied with the purchase highly recommend for anyone who is looking for a better gaming experience

Very good product, arrived on time, thank you very much.

I’ve bought one for my boyfriend now I can’t stop playing it. I had to buy one for myself. It’s so much fun is entertaining. Everyone can play it must have for any home. I love that I can get different color controllers. I have a pink one and a white one and now I’m gonna have another white one.

Awesome that you can order online and it'll be sitting there at the counter waiting on you to pick up

My daughter is very happy with her ps5. She saved up for it and is now finally able to play both ps5 and ps4 games.