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Customer Ratings & Reviews

Model:
1000049888
SKU:
12147878
$925.41

Customer reviews

Rating 4.9 out of 5 stars with 9426 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's outstanding overall performance, impressive graphics, and fast speed. Many also appreciate its compact size, ease of use, and generous storage capacity, often recommending it over other consoles. However, some users have reported concerns about fan noise and occasional disc drive malfunctions. While overheating is a topic of discussion, many customers indicate they have experienced no issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 9,426 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. Still has that old school feel with a new school twist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console, smooth play, no problems with the console only I need to get the controller charger, lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Make sure they get the warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vemake sure when you tell them you want cuz they left mine iut ry helpful. Purchase was quick and well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The produs is going well and the sales person in the store was good for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy that day I when I good customer service! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. everything i expected. plus the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great using the App. It was a great experience use the app it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved it. We got it as a gift. Cause he graduated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s excellent…I love it,very cute and better to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with a large library of games. The only issue I’ve had with the system is the controller trigger malfunctioning after 3 months. This caused games to not be able to launch on the system. I’ve since mailed it to Sony for a free repair and I am waiting for its return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift, and my son was extremely happy and over the moon with the present. I was able to snag it for such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PS5! I always make my big purchases with Best Buy because they have great customer service and products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 is amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT condition, it was freshly new, no damages and set up was easy. I love the fact I can repair or fix the PlayStation with geeksquad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I agree to buy this product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Um, you know, quake delivery? Good service, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 well made by Sony love this game system happy I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I love this play station easy hook up fast play def recommend picking up tho ships in box u receive on shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to replace my original PS5, which had an HDMI port failure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and good item. Works properly but extra purchases needed for storage to be able to play saved games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always great choice when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality quality quality quality quality quality and quality

    I would recommend this to a friend