Customer Ratings & Reviews

I debated with myself for months about picking up a ps5, was a little worried about price increases, and at the encouragement of my partner who pointed out I’d been talking about it for months so it was still clearly on my mind, I decided to bite the bullet and get one, and I am so happy I did! The in depth but friendly ui on the Home Screen, beautiful games and haptic feedback, fun with old games and new alike, and since it can play ps4 games, I sold my ps4 to a friend who hadn’t gamed since the Super Nintendo and she’s having a blast! I cannot recommend the ps5 enough. I have a pc that I play as well, but it sometimes takes a while to fiddle with downloads, updates, etc and this is a great just cut on and go console, the ps5 games run okay on pc but the system runs them flawlessly of course, my series x still holds fun for me but the ps5 reignited my interest and fun with gaming. Ps2 was my all time favorite console and I haven’t had so much fun in a PlayStation since then until now. If you’ve got the money and are still debating it, go ahead and join in on the fun!

I like the way it runs everything works smoothly and great looking I rate this 10/10 Everything I buy here in Best Buy is a great things and great prices.

When I visited Best Buy, I received an in-depth explanation of the machines and everything I could gain or lose. I believe I chose the best option and couldn't be happier with it!

Good quality, great amount of storage, and it doesn’t lag!

The PS5 is incredible. Its graphics and quick load screens enhance the gaming experience.

I love the system it is quiet and graphics r good. I love that it don’t over heat. Sleek design not small but not too big

The slim PS5 runs great! Stays cool during hours of gameplay. I like how easy Playstation made it to clean this console without breaking the warranty seal.

The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.

the console was amazing and the performance good, but the fan would get hot on games like fallout. Overall on games like fortnite, the graphics are good. and i would recommend to my freinds

Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

I recently bought the PS5 from Best Buy and I absolutely love it! The graphics are stunning, gameplay is super smooth, and loading times are incredibly fast. The controller feels amazing and adds so much to the experience. Best Buy's service was great too—quick delivery and secure packaging. Highly recommend!

Huge upgrade from the PS4 in small and big ways. It’s so much faster and of course the graphics are better too. I’m very happy with this purchase.

I ordered the ps5 open box for my son. It is literally new. No scratches whatsoever. Works great! Highly recommend. I saved a lot of money

I'm glad I bought a PlayStation 5. I really enjoyed it, and it's very convenient to use. I play a wide variety of games on it often. I really like it.

Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

The PS5 Slim is a powerhouse in a smaller package. It’s perfect for both casual and serious gamers who want speed, performance, and an immersive experience. If you’re on the fence—this console makes it an easy decision.

Fast service and great customer service customer service also was able to switch my order from in store pick up to curbside with no issues while it was raining

Great purchase don't regret a thing graphics are crazy good. Not best buys faults but the cd drive is loud I'm sure this is a Sony thing though

I thought for the price and storage space, it was a good deal. Everything is in working order and it has served me well.

Was looking for a gaming system to play games with the family. Best decision better game selection, don’t need to buy extra mic and head as the controller has one built in. I own Xbox S and Nintendo switch the PS5 is faster with loading of games, and downloading material.