Customer Ratings & Reviews

I ordered my PlayStation from Best Buy and the experience was perfect from start to finish. The delivery was extremely fast, the packaging was secure, and the console arrived in flawless condition. Setup was quick and easy, and everything worked immediately right out of the box. Best Buy made the entire process smooth and reliable. Highly recommend purchasing your PlayStation from them!

Got this for my sister for Christmas and perhaps as expected it was a smash hit. She uses it every single day with no complaints at all!

The console and controller were brand new and in perfect condition and they work great, the Best Buy store I purchased from was great I went in and was out with all my purchases within mintues.

It was an excellent gift for my friend and he enjoyed it and overall it’s a great gift for someone or just for personal use

This game keeps my sons attention a very long time also the graphics are so real

the PS5: Incredible speed, stunning 4K and top games

The graphics and the speediness of the system is really good. Very flowy

I like how quiet my new PlayStation5 is and how nice the graphics from my favorites games have. Im very satisfied with my purchase.

Great game console. I’d always had brought XBox systems, debated which to buy. I glad I chose the PlayStation.

Can’t get away from it, exactly like I pictured. I play frequently and the system runs real smooth. Great addition to your home entertainment

Love my ps5 Best Buy got it to me fast and quick runs great no issues better than my original one

Arrived in good shape and works and runs great would recommend slim version for smaller spaces to store it

Ordered the PS5 and the game and the everything was ready for pick up the following day. Excellent service along with quick and easy ordering. Game itself serves its purpose since I'm not an "everyday " player. Great graphics and gameplay suffice for my needs

After many years I finally decided to buy a PS5. It performs well. The only gripe I have is when I connect a headset to the controller the sound cuts out frequently. I am not sure what is the reason as I have looked into how to fix the issue numerous times but the issue doesn't go away.

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

This console is the very best one ever made. I can play all games, and I love the controller.

What I love: • Super fast loading times thanks to the built-in SSD. You jump into games in seconds. • DualSense controller is a game-changer — the haptic feedback and adaptive triggers make every game feel more immersive. • Graphics are stunning — 4K gaming is smooth, and the detail is impressive, especially in exclusives like Spider-Man: Miles Morales or Demon’s Souls. • Quiet operation — even during heavy gameplay, the console runs almost silently. • Backward compatibility with PS4 games is a huge plus. Minor tips: • Storage fills up fast, so consider expanding with an additional SSD. • Still a bit large in size, so make sure you have space in your setup.

I’ve always been an Xbox player, decided to switch over to PS5 just to try it out! Great buy!

The PlayStation 5 Slim is a worthy upgrade to the original PS5, offering a more compact design and increased storage capacity. However, potential buyers should be aware of the lack of a stand for vertical placement in the package and possible compatibility issues with some accessories.

I thought back to the first time I got a PlayStation 5; I went to Best Buy, and it was an incredible experience—fast and efficient. The price was good, and I received a great deal.