Customer Ratings & Reviews

I love the playstation and it works pretty good. I've had it for almost 2 years.

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

The ps5 is a huge upgrade to the ps4. Don't know why i waited so long on getting one. Glad I finally did.

Good prize excellent condition runs really good. Controller was in great condition. You’re looking for a PlayStation five it’s a deal.

Been wanting one for the longest & worth every penny.

Good performance and enjoyed eveey bit of time i play

Perfect product—very good. Perfect product—very good.

is good, good,good,good,good,good,good,good,good,good

My experience with the ps5 has been great so far. It can run games at a very high fps and the quality of games look amazing. I also love that you can play some ps4 games on it!

I recently purchased a PlayStation 5 Pro and I am very happy to say I met my expectations and I enjoy playing it with my friends and family as well. I keep on discovering new features every time I use my system. However I forgot to mention I could not have left the store without purchasing a PlayStation Portal as well. just in case I want to play while I’m in other places in my house. Thank you Best Buy you really make things happen and my experience a whole lot more enjoyable.

I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

The product is excellent, and the service was great. Thanks for everything. Everything is perfect—I highly recommend it (100 out of 10).

Traded in my son’s PS4 for a PS5 Christmas gift for him. Impeccable graphics and intuitive hand held controller for excellent gaming.

The perfect gaming console! Couldn’t ask for more,10/10

Had the ps5 slim before and loved it. Never had a problem with it

Games load fairly quick. Graphics look good. Had for 3 months now so far no complaints from partner about the console

Very excellent store. The emplyees are very nice...

Buying the PlayStation 5 from Best Buy has been an amazing experience from start to finish. The ordering process was smooth, delivery was fast, and everything arrived in perfect condition. The PS5 itself is a huge upgrade. It’s incredibly fast, with almost no load times, and the graphics are stunning. The DualSense controller really stands out—it adds a level of immersion that makes gaming feel more real and engaging. Overall, the PlayStation 5 delivers next-level performance, and Best Buy made the entire purchase effortless. I highly recommend both the console and buying it through Best Buy.

Everyone knows the graphics are great. My favorite things about this system are the dualsense controllers. (What an amazing addition!) And the wifi6. Downloads are amazingly noticeably faster than competitive systems, which are otherwise great.