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Customer Ratings & Reviews

Model:
1000049888
SKU:
12147878
$925.41

Customer reviews

Rating 4.9 out of 5 stars with 9390 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the product's outstanding overall performance, impressive graphics, and fast operation, often recommending it over other consoles. They also appreciate its compact size, ease of use, and ample storage capacity. While a few users mention occasional fan noise or disc drive issues, the product is generally praised for avoiding common problems like overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 9,390 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the playstation and it works pretty good. I've had it for almost 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Favorite Household Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is a huge upgrade to the ps4. Don't know why i waited so long on getting one. Glad I finally did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good prize excellent condition runs really good. Controller was in great condition. You’re looking for a PlayStation five it’s a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one for the longest & worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 and console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and enjoyed eveey bit of time i play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect product—very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product—very good. Perfect product—very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good, good,good,good,good,good,good,good,good,good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the ps5 has been great so far. It can run games at a very high fps and the quality of games look amazing. I also love that you can play some ps4 games on it!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Choice and great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PlayStation 5 Pro and I am very happy to say I met my expectations and I enjoy playing it with my friends and family as well. I keep on discovering new features every time I use my system. However I forgot to mention I could not have left the store without purchasing a PlayStation Portal as well. just in case I want to play while I’m in other places in my house. Thank you Best Buy you really make things happen and my experience a whole lot more enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the PlayStation 5 for a while now and it’s honestly been a great experience overall—easy 4.5/5. The performance is super smooth, load times are insanely fast, and games just look amazing. The controller is probably my favorite part—it actually feels different depending on what you’re playing, which is pretty cool. Only reason it’s not a full 5 stars is the storage fills up faster than you’d expect, and the console itself is kinda big. But if you’re into gaming, it’s definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5! And the support from Best Buy has been stellar. Love the console, love the graphics and speed of the games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, and the service was great. Thanks for everything. Everything is perfect—I highly recommend it (100 out of 10).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my son’s PS4 for a PS5 Christmas gift for him. Impeccable graphics and intuitive hand held controller for excellent gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 STARSSS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gaming console! Couldn’t ask for more,10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    will tell everyone to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the ps5 slim before and loved it. Never had a problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games load fairly quick. Graphics look good. Had for 3 months now so far no complaints from partner about the console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best stre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent store. The emplyees are very nice...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play Station 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the PlayStation 5 from Best Buy has been an amazing experience from start to finish. The ordering process was smooth, delivery was fast, and everything arrived in perfect condition. The PS5 itself is a huge upgrade. It’s incredibly fast, with almost no load times, and the graphics are stunning. The DualSense controller really stands out—it adds a level of immersion that makes gaming feel more real and engaging. Overall, the PlayStation 5 delivers next-level performance, and Best Buy made the entire purchase effortless. I highly recommend both the console and buying it through Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows the graphics are great. My favorite things about this system are the dualsense controllers. (What an amazing addition!) And the wifi6. Downloads are amazingly noticeably faster than competitive systems, which are otherwise great.

    I would recommend this to a friend