Customer Ratings & Reviews

I’ve been procrastinating getting ps5 because I didn’t think there was that much of a difference between that and the ps4. I was wrong. There is a huge difference in quality and speed!

Absolute perfect console. Had been playing on my husbands for years and decided it was time to get my own. I really love the slim it is perfect for limited space.

Product works like a charm, the HDMI cable that came with it didnt work but I have half a dozen of those laying around so it wasnt a big deal. The family is very happy with this purchase so i couldn't ask for much more.

The PlayStation 5 is absolutely amazing! From the moment I set it up, I was blown away by its cool design and how sleek it looks. It's definitely the centerpiece of my gaming setup.

My wife loves it! The design is beautiful graphics are everything!

Perfect Quality, easy set up. A bit pricey but worth it.

Leaps and bound over my old ps4. Graphics, wow! Speed, awesome. Everything about is fantastic!! If it lasts me 11 years like my ps4 did I will be even more thrilled with my purchase!

Love how slim it is compared to the old one haven't had any issues with it so far, running smoothly.

The great device it works really well and streams really awesome. I love it. It’s so so cool. You know it’s not even making a PlayStation grade for a long time and this is just an amazing device. Absolutely love it.

Having a ps5 is awesome.!! My family loves it.!! It runs very well.

Excellent.es completely to my functional liking and the on-screen resolution is very good and good processor.

Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

Item is great. Worked as advertised. Delivery was questionable. Consul was turned on its head when opened. There's no clear marker for which side to open the box on. Product was luckily not damaged though, so no complaints about that so far.

Possibly the best system I’ve ever owned. Few months in and no issues.

Great game system i love it so much was at a great price

Great gaming system. Definitely five stars. Kids love it

It's great. 2 years later and still running just fine without issue.

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

I recently purchased a PlayStation 5 Pro and I am very happy to say I met my expectations and I enjoy playing it with my friends and family as well. I keep on discovering new features every time I use my system. However I forgot to mention I could not have left the store without purchasing a PlayStation Portal as well. just in case I want to play while I’m in other places in my house. Thank you Best Buy you really make things happen and my experience a whole lot more enjoyable.

The graphics are top tier, it runs smoothly, boots up without any issues. Some games are slower to download as expected for large games. But overall console was in perfect condition and it was a great investment.