Customer Ratings & Reviews

Great upgrade from a PS4. I originally had no intention of buying but I did to stay compatible with my family of gamers and I am so happy that I did. Hours of laughs and fun with the family.

I love this! For some odd reason PlayStation direct was not accepting my debit or credit cards. So I placed the order for this slim model here, fast shipping, and I received it in great condition, packaging kept it safe.

Waited a min entire year to give an honest review. I have to say that this was an amazing purchase.

I got this Ps5 for me and my boyfriend to try out since we are both Xbox fans and we love it the picture on the ps5 is amazing and the motion on COD doesn’t fail or lag !

Excellent product, I’ve been bonding with my family and friends while we play.

Best Buy always have the best prices, especially on Black Friday.

My son loves the game. Wish it came with an extra remote.

The girl at the customer service desk was amazing. She was polite, knowledgeable and she was able to help me effectively with getting the ps5. It works great, super easy to set up and has a lot of good good features.

This was a Christmas gift and has been used by grandkids, kids, and of course the "Big" kid in the house! Everyone has a favorite game and it brings everyone together for fun game nights

Literally finally got around to buy this for my middle son. I git my hands on one about two years ago and he said just give it to our youngest. Super proud of him and can’t wait to see his face when he opens it.

I like the sleeker,smaller model of the Ps5. I really love what they did with the side plates

The console arrived in good shape. I paid for expedited shipping for a Christmas gift, and it arrived on time. The only thing that I didn't like is that the box was very dirty, and the seal was open.

Was purchased for a gift to my son. He has enjoyed it for the past year and we’ve had no issues.

My son absolutely loves this system! Everything has ran smoothly so far. Download time took quite some time but we kind of expected that.everything was in great condition and all there when we opened the box.

Christmas grift for my boys, they are in love with it. I loved the price and the fact that the PS5 can be under my Best Buy warranty because it’s so expensive and my kids don’t know how to take care of it

Great system A++ all the way .Sony has a great Library of games and apps

It’s as it’s been described as, smaller then the original

Told some of my colleagues about the easy access to get whatever work or home appliances needed at Best Best,and immediately they did after getting my referral and also how they can be Best Buy Members

Bought my ps5 @39 years of age new gamer and I love it I play in my spare time easy to install and set up my account to start playing last time I had a ps was the ps2 lol

Amazing device great quality the only issue I’m having with mine is the CD drive is way too loud. I have called Sony twice. I have not been able to get with anyone that can explain why it’s so loud on start up