Customer Ratings & Reviews

Honestly everything you’d ask for from a console, I love the sleek look and it’s a huge upgrade from the PS4 console.

Great Xmas gift for daughter. She’s love it. Only downside is that you can’t use your older system games with it

No issues! Get the digital if you want to travel (using Remote Play or using the Portal). Switching out discs is not possible when you're on the road!

Great game purchased this for my son. Got it becuase of good grades

System is great quality and plenty of storage. this is a x-mas gift. Any further review will come after x-mas, but do not expect it to change

Nothing beats the Playstation 5. Best gaming system for anyone at any age.

My fiance loves it! I surprised him for Christmas as he had been wanting one since it came out, and he plays it every weekend now!

10/10 would recommend to anyone and the design is on point.

Amazing product, of you want to play PlayStation games tou have to buy a ps5, and best buy is the best placê for it

The process of ordering this was super easy! It was ready for me to pick up the next day, and I having been playing it ever since! 10/10 product!

Best Buy product experience while being there every one guides you through and all advisors were pro for gaming things and advised me well on things for my kid

The best it's wonderful lot of good game and best employee in store

Definitely a must have gaming system. Upgraded from my old PS4.

This game console is very fast not loud and overall a great gaming console experience. There’s a massive upgrade from the previously owned PS4 pro

Grest system great service very knowledgeable people

I have never had a PlayStation 5 and finally got one to play Fortnite. I love it.

Exelent awesome in love Make me happy allthe time

The PlayStation 5 is incredible as someone coming from the PlayStation 4. Especially at the end of its life having a chance to move on to the PlayStation 5 and feeling over nude sense of joy similar to what I had with the PlayStation 4 was incredible.

It’s a PlayStation 5. What else can I say? It has a great selection of games and having the Astrobot game built in was a pleasant surprise. Well worth the price for casual and serious gamers.

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.