Customer Ratings & Reviews

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

It’s a PlayStation 5. What else can I say? It has a great selection of games and having the Astrobot game built in was a pleasant surprise. Well worth the price for casual and serious gamers.

Absolutely worth it, Best Buy is the best with interest free monthly payments

It's a great upgrade from PS4. I like that the store is incorporated into the main screen. The UI is different so it takes a minute to adjust. Storage could be better, but you can upgrade it. Load times are awesome and definitely worth the purchase.

It works really smooth definitely recommend more of you rather buy games online then having disks.

Great product with great price! I highly recommend buying around Christmas time. Very affordable!

My kids love it!!!! My husband too!!!!!!!!!!!!!!!!

Love how much smaller and compact this is compared to the original.

Love the upgrade from the standard definitely a space saver

Works great! Son can play Fortnite from shared account.

It has great service, 100% recommended. Everything arrived on time as promised. I'm happy to have received my product so quickly.

My son love the P5. Obviously he tries to be on it more frequently due to it being a newerr model. But i can agree with him on the faster processor ad data. We also have wifi 7 which is a plus with the ps5 since its wifi 7 future proof

Purchased this bad boy to play CFB25. So far so good. I had always been an Xbox guy when I played on console, but decided to give PS a shot since their exclusives tend to be better in my opinion.

My daughter loves this console. She is always playing some game and is fully engaged while playing.

I was finally able to buy a PS5 for my son - very happy with my purchase and - more importantly - so is he! Online ordering and pickup was so easy.

Best console in 2026 no question about it wow always using it

I had the best experience playing and enjoying every second

Perfect item! I got it with a discount and it’s worth every penny. The shipping was fast and the packaging was really good too. Highly recommend!

Placed an online order that wasn’t ready when it was supposed to be. However the staff at the Richmond Indiana store jumped through hoops to get things ready and it was near closing time. Hats off to the gentleman there for their efforts.

My son LOVES this game! It has great graphics!!!!!