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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7362 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 7,362 reviews
  • Rated 3 out of 5 stars

    Overall Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box PS5 itself was in excellent condition. Everything worked perfectly but i'm giving it 3/5 stars and thats because it included the wrong charging cable for the controller and no power cord, Which would've sucked way worse if i didn't have a spare power cord from an old PS4 and a USB C to USB C on hand to charge the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 2 out of 5 stars

    It was not a good shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go to the store three times to make the purchase. There was poor advice and poor service from the staff. With the console all good, no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it nerds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Works fine. Barely any games but cool console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s fine. Setup was super easy to do! I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gameplay/ System updates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to fix’s there HDMI port asap for as much money we pay for these systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5, good product i would say but the price should be lowered just a bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was iffy about the purchase at first, but it’s definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller developed drift within only 2 months while ps4 lasted much longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, highly recommend getting one, fun for all ages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nostalgia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Got it for my son, but I may use it more than he does...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. No surprises, Exactly as I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox convert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUI is tough to acclimate to... but the game sharing is excellent. Love that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but the controller did not work correctly out the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The sleek look is great and doesn’t take up much room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Great place, great staff, great prices and options!!"

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HDMI catastrophe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance wise, id give it 5 stars. But sadly the HDMI port stopped working after a few months. A very common issue on ps5. For the price point you’d think the most basic specs would be durable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 has issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 shuts off when in rest mode, and even with rest mode turned off it will sometimes shut off when I'm on the pause screen for a while and then shut the TV off. It isn't consistent. This has been happening from the moment I got it a few weeks ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, and customer service. Online purchases are the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good Refurbished Playstation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a refurbished one. Games wouldnt downloaded even after waited days. Then it started freezing up. My son and his father tried everything but its unusable. Im praying they will let us exchange for a new one and pay the extra. So we dont have to go through all this again. There were lots of tears lol my sons excitment went from 100% to -300% this Christmas lol. finger crossed they can get it straight today, not sure I can listen to much more crying and heartbreak

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I will buy more stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good store i like it i but alamos all the things I got in my home

    I would recommend this to a friend