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Customer reviews

Rating 4.9 out of 5 stars with 7138 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 7,138 reviews
  • Rated 4 out of 5 stars

    Deandre

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PSS is the one of the game systems today, has a great display, and needs no memberships to purchase unlike Xbox. The PSS has a sleek look that's professional and light in the hands. The game system has multiple charger ports if you have multiple controllers, and that's an upside for the game. I think the PS5 is a little expensive, but it's worth it. If you do a comparison between the PS5 and Xbox is Xbox have a membership so by buying 600 for the game system, you will have to buy the membership to actually play games. That's crazy. PS5 doesn't have that, with a $100 dollar difference. I was going to buy an Xbox, but I had seen allegations that Xbox up charging their customers with the membership, and the customers was upset by this, and that was a considerable factor for me by not buying the game system. The PS4 I had usually got dirty easier and had dust, the one I have one doesn't and I like that, so I don't have to worry if the game don't work by the dust. On the PSS, the features are clean, expressive, and the PS4 is simple. My expectations for the game were fine because I really didn't inspect much change. The benefits of the PSS that's for me are that I can play games and talk with people. Pro and cons for having a PSS is experience with friends, and cons are the price due to inflation. This product is good for playing games with friends, and content making.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast, looks great, and the controller is next-level. Big console, pricey accessories, but the exclusives make it worth it. 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this product. The quality exceeded my expectations and it works exactly as described. It’s easy to use, well-made, and feels durable. I’ve been using it for a while now with no issues at all. For the price, this is a great value and I would definitely recommend it to others. I would gladly purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has completely transformed my gaming experience, and I absolutely love it. From its sleek, futuristic design to its lightning-fast load times, it feels like a major leap in console gaming. The graphics are stunning, delivering immersive visuals that make every game feel more lifelike, and the DualSense controller adds a whole new dimension to gameplay with its adaptive triggers and haptic feedback. I also appreciate how smooth and intuitive the interface is, making it easy to navigate between games, apps, and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS five Slim brings power and amazing graphics to your overall gaming experience by far one of Sony‘s best devices for gaming for sure and when paired up with the PlayStation portable. It is chefs kiss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truck life can’t stop us from gaming — especially with the help of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best game system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well , love that I can download games..

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive, Stand

    Rated 4 out of 5 stars

    Like the regular PS5, but slightly smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the regular PS5, but slightly smaller. I wouldn’t really call it “slim”, just smaller and they made it more modular. This is the digital version, so no disc drive, but you can add a detachable one, sold separately. The face plates are in four sections instead of two, to accommodate the detachable disc drive. Addtionally, this model doesn’t come with a stand, like the disc drive, you have to buy that separately. You can do without, but it will be wobbly, but still functional. They added an extra USB port on the front, which is greatly appreciated. Other than that, it’s basically the same as the base PS5 digital that came out in 2020. Same specs, same 825 gigabyte internal HD, etc. If you already have the original model, skip this one and wait for either the upcoming PS5 Pro or the yet to be released PS6.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, functionality is great, performance is great, only complaint is that it overheats and shuts down if place upward instead of lying down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    100% RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Size is convenient, and works very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I recently purchased a PS5 from Best Buy, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was excellent. The staff greeted me right away, answered all my questions about the PS5, and made the whole process smooth and stress-free. They were very professional, knowledgeable, and genuinely helpful without being pushy. The checkout process was quick, and they made sure I understood everything about my purchase before I left. It’s rare to find a team that’s both efficient and friendly, but this location definitely delivered. Overall, it was a great experience, and I highly recommend shopping here if you’re looking for top-notch customer service and professionalism. I’ll definitely be back for future purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome console!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an awesome console. It is beautiful and some of the games to play on it seem to run better than on PC. The design is nice and slick looking. It is relatively quiet. There is a nice library of games but God of War makes this one worth buying just for that imo. There are other great hits also but that one is absolutely beautiful on the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Did Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Best Buy did a great job. The first one was defective, Best Buy replaced no questions asked. The guy who delivered it STOLE my PS5, then contacted the company that delivered it and they were no help. But Best Buy replaced it again, no questions asked. Good service for sure from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! System is fast, compact and exactly what they wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This is my second one but my first time getting the slim. I’m glad I grabbed this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    The Vegan PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and slim, great system overall - just as good as the base but on a diet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ps5 design and graphics wish price would drop more tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    I’ve wanted this for a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the speed, the gameplay the graphics all night, all worth it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Sleek Design, Powerful Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ### PlayStation 5 Slim Digital Edition Review The PlayStation 5 Slim Digital Edition features a sleek, minimalist design that’s significantly thinner and lighter than the original. Despite its compact size, it retains the powerful hardware of the PS5, offering smooth 4K gaming and fast load times with its ultra-fast SSD. As a digital-only console, it lacks a disc drive, making it ideal for those who prefer downloading games. It supports all PS5 titles and many PS4 games, ensuring access to a vast library. Overall, it’s a stylish and efficient choice for modern gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a devoted Xbox fan, taking the leap to the PS5 Digital Edition felt like a risk, but it paid off immediately. I chose the all-digital model—just like my last Xbox—for the unbeatable price and the convenience of a scratch-free, disc-less library. The transition was flawless: setup was quick and satisfying, and the visuals were stunning right out of the gate. I was pleasantly surprised by the comfort of the controller, but the real game-changer is the PlayStation App. Its ease of use and deep connection to the console are worlds better than the unreliable Xbox app I was used to.

    I would recommend this to a friend