Customer Ratings & Reviews

Use best buy for most my tech buys. Bought this near christmas and it has been one of the best joys of the past couple of months.

works great,small n compact. easy to store. no glitches

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

The PlayStation 5 is incredible as someone coming from the PlayStation 4. Especially at the end of its life having a chance to move on to the PlayStation 5 and feeling over nude sense of joy similar to what I had with the PlayStation 4 was incredible.

So far working great No problems…………………. PS5 .

It's a great upgrade from PS4. I like that the store is incorporated into the main screen. The UI is different so it takes a minute to adjust. Storage could be better, but you can upgrade it. Load times are awesome and definitely worth the purchase.

Switched my second ps5 to pro cause why not treat myself. The thing is amazing for my monster hunting needs.

My purchase was extremely easy and quick. Customer service is great and they are helpful.

Bought it for my little brother for Christmas and he has loved it ever since. I’m not a gamer but my brother loves it.

Amazing runs great and amazing for the price my kid also loves it

The process of ordering this was super easy! It was ready for me to pick up the next day, and I having been playing it ever since! 10/10 product!

Honestly everything you’d ask for from a console, I love the sleek look and it’s a huge upgrade from the PS4 console.

Best gaming console you can buy. Either as a gift for someone or for yourself!

My fiance loves it! I surprised him for Christmas as he had been wanting one since it came out, and he plays it every weekend now!

This game console is very fast not loud and overall a great gaming console experience. There’s a massive upgrade from the previously owned PS4 pro

Great system! My son loved it for his birthday!!!!

The ps5 had no problems! Everything was in the package! It was an easy setup! If I needed to buy another ps5, I would 100%

I’ve had my ps5 for about a month and I have loved my experience so far

So glad I got mine with all the games dropping this and early next year

Placed an online order that wasn’t ready when it was supposed to be. However the staff at the Richmond Indiana store jumped through hoops to get things ready and it was near closing time. Hats off to the gentleman there for their efforts.