Customer Ratings & Reviews

No issues,loads games quickly,user friendly,my daughtwr loves it

Purchased it online for pickup was easy and fastest I’ve ever retreated an item from any store

Good……………………………………………………………………………………………………………………..

Great customer service and super easy pick up. Loved the ps5 and the new slim sleek design and also its 1tb hard drive makes it super easy to download large game files.

Even though this is the slim version of the ps5 I like it a lot better. Looks more slicker and nicer.

It has been great! I’ve had it for a year now and it performs amazing

My PlayStation 5 works like a charm. The process to pickup was definitely a breeze. Even when they messed up on my order I had NO problems getting it corrected. Very much playable and enjoyable

Works and looks great. Easy to set up and easy to work

The best gift i could have ever gotten my husband for Christmas! He is enjoying every moment of this PS5!

Looks great works great great product recommend highly

Amazing game console. I would say one of the best yet.

Love it! Big upgrade from the ps4. Very fast and graphics are great

It’s the best purchase that I’ve made!! I’ve never had a problem!

My grandsons love it. They have been getting a lot of enjoyment

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

Best customer service at the Salem nh store! Fast and clear instructions for my online pickup. I love my new ps5 slim!

I love it. The digital aspect is great, sleek design and comfortable controllers.

Amazing quality, great graphics, great downloading speed, and connection speed.

The best purchase and still in good use til this day

Nice I’m buying another this year for my granddaughter