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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 6810 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 Slim Console Digital Edition's overall performance, noting that it runs smoothly. They also appreciate the fast loading speeds, stating that load screens are a thing of the past.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,810 reviews
  • Rated 1 out of 5 stars

    Terrible all around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor experience no warranty protection no console support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get this product even though it was for my daughter for Christmas

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    playstation 5 (slim)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In summary, the PlayStation 5 Console is a true gaming powerhouse that raises the bar for the entire industry. Its stunning graphics, lightning-fast load times, immersive controller, and impressive game library make it a must-have for any serious gamer. If you're looking to experience gaming at its finest, the PS5 is the way to go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive my package and I was pretty mad but atleast they refunded me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Technical Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work, when using a wired headset it doesn’t work correctly . The connection is 3.5 jack - I’ve tested with other headsets & other controllers - same issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy a PS5 over Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this PS5. I bought this as an early Christmas gift for my son. I have always been a Xbox guy. But seeing the price of Xbox plus the game pass is outrageous. PlayStation is cheaper and gives you more free games to play than Xbox. Plus the premium game pass is well worth it. You can play cloud games and not worry about downloading. Downloading games on PS5 is also quicker. I downloaded Black Ops 7 in less than 20 mins. The whole game! Xbox takes forever to download. The picture quality is a lot more crisp than my Xbox Series X.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 not working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy it 6 months later and no, it doesn't work and it has no warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No order yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order. Went to the store after being told it would be ready

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and stop working 1 month later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive my package and they won’t refund or redeliver 0/10!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Don't Care For Its Customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 console and it was not at my door when i got home. I called to make best buy aware and was told they could not help me i give bestbuy a bad review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 slim

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rready son have not even 1 year and my ps5 burned is not workin

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control don't work. It's crazy to program the console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GPU Burn Out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a total of 24 days and GPU burnt out . Every disappointed that a pro is having these issues still

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ps 5 is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't work. It is not good for the money.it take to long to download if it's does.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what it seems just looks nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item will not stay powered on return policy sucks had to send back to PlayStation not even two weeks as a birthday gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality and Best Buy has the worst customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop came scratched at the bottom and a smudge on top that wont come off …paid full price and it was brand new

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Eliminated lag and high definition.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m reviewing this on my son‘s behalf. He is 15 and purchased the PS5. Gave us the money for it and we bought it online. Shipping was fast and well packaged. He has been playing with a Nintendo Switch for years so this was a massive upgrade for him. He immediately noticed the elimination of lag during gameplay. He had already upgraded his monitor so with the PS5, he immediately noticed a crisp, highly detailed gameplay upgrade. He has been very happy with this. From a father’s viewpoint, I have noticed that the PlayStation puts out a lot of warm air. It is a hard-core gaming computer in a pretty package with the need for a lot of fans. When he’s been playing for a while, his room will be several degrees warmer than the rest of the house. May come in handy during winter, lol. He is happy with his purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible they sold me a playstation 5 slim with a defect, I had to recently take it back to get a whole brain new one.

    No, I would not recommend this to a friend