Customer Ratings & Reviews

Poor experience no warranty protection no console support

I didn’t get this product even though it was for my daughter for Christmas

In summary, the PlayStation 5 Console is a true gaming powerhouse that raises the bar for the entire industry. Its stunning graphics, lightning-fast load times, immersive controller, and impressive game library make it a must-have for any serious gamer. If you're looking to experience gaming at its finest, the PS5 is the way to go.

I did not receive my package and I was pretty mad but atleast they refunded me

It doesn’t work, when using a wired headset it doesn’t work correctly . The connection is 3.5 jack - I’ve tested with other headsets & other controllers - same issue.

I would recommend this PS5. I bought this as an early Christmas gift for my son. I have always been a Xbox guy. But seeing the price of Xbox plus the game pass is outrageous. PlayStation is cheaper and gives you more free games to play than Xbox. Plus the premium game pass is well worth it. You can play cloud games and not worry about downloading. Downloading games on PS5 is also quicker. I downloaded Black Ops 7 in less than 20 mins. The whole game! Xbox takes forever to download. The picture quality is a lot more crisp than my Xbox Series X.

You buy it 6 months later and no, it doesn't work and it has no warranty.

Never got my order. Went to the store after being told it would be ready

I purchased this item and stop working 1 month later

Didn’t receive my package and they won’t refund or redeliver 0/10!!

I bought a ps5 console and it was not at my door when i got home. I called to make best buy aware and was told they could not help me i give bestbuy a bad review.

I rready son have not even 1 year and my ps5 burned is not workin

The control don't work. It's crazy to program the console

Had it for a total of 24 days and GPU burnt out . Every disappointed that a pro is having these issues still

I don't work. It is not good for the money.it take to long to download if it's does.

The item will not stay powered on return policy sucks had to send back to PlayStation not even two weeks as a birthday gift.

Bad quality and Best Buy has the worst customer service.

My laptop came scratched at the bottom and a smudge on top that wont come off …paid full price and it was brand new

I’m reviewing this on my son‘s behalf. He is 15 and purchased the PS5. Gave us the money for it and we bought it online. Shipping was fast and well packaged. He has been playing with a Nintendo Switch for years so this was a massive upgrade for him. He immediately noticed the elimination of lag during gameplay. He had already upgraded his monitor so with the PS5, he immediately noticed a crisp, highly detailed gameplay upgrade. He has been very happy with this. From a father’s viewpoint, I have noticed that the PlayStation puts out a lot of warm air. It is a hard-core gaming computer in a pretty package with the need for a lot of fans. When he’s been playing for a while, his room will be several degrees warmer than the rest of the house. May come in handy during winter, lol. He is happy with his purchase.

Horrible they sold me a playstation 5 slim with a defect, I had to recently take it back to get a whole brain new one.