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Customer reviews

Rating 4.9 out of 5 stars with 6714 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,714 reviews
  • Rated 1 out of 5 stars

    Shutting off on its own

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is anyone else experiencing this problem i bought this system the other day and to exchange it for another one and now this 1 is doing the same thing like the first just keeps shutting down saying that its hot when I only been playing it for like 15min or less im very disappointed cause i always been a PlayStation guy and now its just like man am i going to have to convert to XBOX

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and Impressive Design!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the PS5 Slim for a few weeks now, and I must say, it’s a fantastic addition to the PlayStation family. The first thing that caught my eye was its sleek, compact design. It fits perfectly in my entertainment setup without taking up too much space, unlike its bulkier predecessor. The aesthetic is modern and minimalist, which I appreciate. Performance-wise, the PS5 Slim does not disappoint. It packs the same power as the original PS5, delivering fast load times, stunning graphics, and smooth gameplay. The console runs quietly, and I haven't experienced any overheating issues, even during extended gaming sessions. The DualSense controller remains a highlight with its adaptive triggers and haptic feedback, enhancing the gaming experience. Plus, the built-in SSD ensures that everything runs smoothly, whether I'm playing graphically demanding games or navigating the user interface. Overall, the PS5 Slim offers the best of both worlds—high performance in a more space-friendly form factor. It’s a must-have for any gaming enthusiast looking to enjoy next-gen gaming without sacrificing space or style.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just turn off alone , the asthetic is good but it have some issues , and it dont come with the controller

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Relaxed , Real and Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the PS5 Slim Digital recently and I’m loving it so far. Setup was a breeze, games load crazy fast, and it runs super smooth. Way quieter and sleeker than my old console. Everything just feels faster and smoother, and looks great on my desk. I went digital this time and honestly don’t miss having discs at all. If you’re looking for a next generation console that’s both powerful and compact, go for it, Totally worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    best buy worker unprofessionalism.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my package was stolen or never delivered 10 days ago and have been getting told to wait 48hrs for assistance everytime i reached out about this issue. the system and workers are unprofessional , incredibly slow & very inconsiderate considering christmas is around the corner , seems like nobody wants to do their job. i even called the store itself and spoke to two different workers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst BB experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get what I ordered! Sent it back! Till today didn't hear any sorry and didn't get anything for my inconvenience with that purchase! Couldn't send it back in store because different serial number! Whole day gone because someone thought I won't notice!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovin it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, so I finally caved and got the PS5. As a millennial who grew up blowing dust out of NES cartridges and hauling a giant PS2 to friends’ houses, this thing feels like stepping into the future. Design: First off, the console looks like a Wi-Fi router went to art school. It’s massive, but honestly… I don’t hate it. My younger self had a translucent purple Game Boy Color, so maybe I’ve always been into bold, slightly ridiculous designs. Gameplay & Graphics: The graphics are insane. I remember being floored when Final Fantasy X came out on PS2 — now I can literally see pores on a character’s face and sweat dripping in real time. It’s immersive in a way that makes me feel like my 12-year-old self would cry tears of joy. Controller (DualSense): The haptics? Game-changer. The triggers have resistance depending on the action, and I’ll admit — I spent five solid minutes just shooting a virtual bow in Astro’s Playroom because it felt that cool. Performance: Load times are practically nonexistent. Back in the PS1 days, I had time to grab a snack, use the bathroom, and negotiate with my siblings over whose turn was next before a game loaded. Now, I can barely blink before I’m dropped in. Downsides: It’s still ridiculously hard to find (scalpers, I’m looking at you). Games are pricey — $70 a pop makes me nostalgic for the $49.99 era. Storage fills up fast, so be ready to delete or upgrade. Millennial Verdict: The PS5 is like the glow-up of every console I grew up with. It’s sleek, powerful, and makes me feel like a kid again while still appreciating the grown-up details (like quick load times and streaming integration). It’s expensive, but so were Beanie Babies, and at least this one won’t end up in a bin under my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Slim rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim is everything great about the original PS5, refined into a sleeker, more compact design without sacrificing performance. It delivers lightning-fast load times, stunning graphics, and an incredibly smooth gaming experience, all while taking up significantly less space. The visuals are where the PS5 Slim truly shines. Games look absolutely incredible with 4K resolution, ray tracing, and high frame rates, making every environment feel immersive and alive. Whether you’re exploring open worlds or diving into fast-paced action, the performance remains consistently impressive!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Slim Review – Sleek, Powerful, and a Great Entry Point Before upgrading to the PS5 Pro, I spent time with the PS5 Slim, and it honestly impressed me. It delivers the same core performance as the original PS5, just packed into a much smaller and cleaner design. For anyone short on space or just wanting a sleeker look, the Slim nails it. The console handled everything I threw at it—4K gaming, fast load times, ray tracing, and smooth performance. It runs quiet, stays cool, and the new design with the optional disc drive makes it feel more modular and modern. I eventually upgraded to the PS5 Pro for the extra power and performance, especially for games that benefit from higher frame rates and enhanced visuals. But if you don’t need all the extra horsepower, the Slim still offers an excellent next-gen experience. Whether you're new to PlayStation or upgrading from a PS4, the PS5 Slim is a fantastic console that delivers premium performance in a compact form.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This ps5 give me lot of inconvinens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this item frocent glitch and poweroff for over heating

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best game console ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) has been a game-changer in the world of console gaming since its release. Its sleek, futuristic design immediately sets it apart, while the powerful hardware under the hood ensures a top-tier gaming experience. Performance: The PS5 boasts lightning-fast load times thanks to its custom SSD, significantly reducing waiting periods and offering seamless gameplay. The graphics capabilities are outstanding, supporting 4K resolution with stunning visual details and smooth frame rates, which elevate the overall immersion. DualSense Controller: A standout feature is the DualSense controller. The adaptive triggers and haptic feedback add a new layer of realism, making every in-game action feel more tactile and engaging. Whether you're feeling the tension of a bowstring or the rumble of driving over rough terrain, the feedback is incredibly immersive. Game Library: The PS5 has an impressive lineup of exclusive titles, including hits like "Demon’s Souls," "Ratchet & Clank: Rift Apart," and "Spider-Man: Miles Morales." Backward compatibility with most PS4 games is also a significant plus, ensuring your existing library remains relevant. User Interface and Features: The revamped user interface is clean and intuitive, offering quick access to games and media. The new Activities feature helps track in-game progress and jump directly into specific objectives, enhancing the efficiency of your gaming sessions. Final Thoughts: While the PS5 remains in high demand with occasional stock shortages, it's worth the effort to secure one. Its combination of cutting-edge technology, exceptional performance, and innovative features makes it a must-have for both casual and hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My first console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the PlayStation 5 from Best Buy, and it has completely lived up to the hype! The setup was quick and easy, and the performance is phenomenal. The load times are incredibly fast, and the graphics are breathtaking. The new DualSense controller feels amazing with its haptic feedback and adaptive triggers, making gameplay more immersive than ever. The PS5 also runs super quiet, even during intense gaming sessions. Best Buy had a smooth shopping experience with quick processing and delivery. Overall, I’m beyond happy with my purchase and excited for all the amazing games coming to the platform!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own a PS5, and overall it was a great experience. The console ran fast, the graphics looked amazing, and games loaded almost instantly. What I enjoyed the most was the DualSense controller — the haptic feedback and triggers really made gameplay feel more immersive. I eventually moved on from it, but I still think the PS5 is one of the best consoles I’ve used and definitely worth trying if you want smooth performance and a solid game library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the PS5 for a while now, and I’m honestly blown away by how good it is. The graphics are stunning, especially in games like Spider-Man: Miles Morales, and the fast load times make a huge difference—it feels like I’m never waiting around. The DualSense controller is a game-changer with its haptic feedback and adaptive triggers that make every game more immersive. It’s a big console, so finding a spot for it took some work, and the storage fills up quicker than I’d like, but those are minor issues compared to everything it offers. Overall, the PS5 has been an amazing upgrade and absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim Design with Powerful Digital Performance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by how slim the new PS5 Digital Edition Slim model is. It features 1 TB of built-in storage, lightning-fast load times via the SSD, and smooth performance at 4K/120 Hz in supported games. The adaptive triggers and 3D audio still deliver an immersive experience. Great choice if you prefer a digital-only format in a more compact console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⚡️Mind-Blowing Speed and Fun! The PS5 is a total game-changer, mostly because of the lightning-fast loading—waiting is finally over! The speed makes everything so smooth. But the real magic is the DualSense controller. Haptic feedback and adaptive triggers let you feel the action like never before, making games incredibly immersive. This console is powerful, quick, and absolutely worth the hype.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of open box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box but the console didn't work and missing parts

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a powerhouse console with stunning graphics, ultra-fast load times thanks to its SSD, and an immersive DualSense controller. Exclusive games like Demon’s Souls and Spider-Man: Miles Morales showcase its capabilities, while backward compatibility ensures PS4 titles run better than ever. However, its massive size and occasional storage limitations may be drawbacks. Overall, it’s a fantastic next-gen experience.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammers do not order from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t order anything from best buy they are next level scammers! i paid 476.99 dollars for the digital ps5 the game never arrived and the backend team refuses to give me a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game-Changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a game-changer in every sense of the word. From the moment you unbox it, the sleek, futuristic design makes a bold statement that this is no ordinary console. But it's not just about looks—its performance is equally impressive. The SSD is the real hero here. Load times are practically non-existent, allowing you to jump into games almost instantly. Pair this with the powerful hardware, and you’re looking at stunning 4K visuals with smooth frame rates that elevate every gaming experience. Games like Demon's Souls and Ratchet & Clank: Rift Apart showcase its graphical prowess, making it hard to go back to older consoles. The DualSense controller deserves special mention. The haptic feedback and adaptive triggers make gameplay incredibly immersive—whether you’re feeling the tension of drawing a bowstring or the subtle vibrations of raindrops. It truly redefines how you interact with games. The PS5’s UI is clean and intuitive, and the integration with PlayStation Plus offers fantastic value with access to classic titles and online play. Backward compatibility is a bonus, letting you revisit your PS4 library with improved performance. While availability has been a challenge, the PS5 is well worth the wait. It’s not just a console; it’s an investment in the future of gaming. If you’re a fan of immersive gameplay, breathtaking visuals, and cutting-edge technology, the PS5 is a must-have. 5/5 Stars!

    I would recommend this to a friend