Customer Ratings & Reviews

I recently purchased a PlayStation 5 from Best Buy, and I couldn't be happier with my experience. From the moment I walked into the store to the moment I left with my new console, everything was seamless and enjoyable. **Store Experience:** The layout of the store was well-organized, making it easy to find the gaming section. The staff was friendly and knowledgeable, ready to assist with any questions I had about the PS5 and its features. They provided me with helpful information about the different bundles available, including games and accessories, which made my decision-making process much easier. **Availability:** I was pleasantly surprised to find that Best Buy had a good stock of PlayStation 5 consoles. I had been checking various retailers for weeks, and it was refreshing to see that Best Buy had them readily available. They also offered a variety of bundles that included popular games, which provided great value for my purchase. **Online Ordering:** For those who prefer shopping online, Best Buy's website is user-friendly and efficient. I was able to check stock availability at my local store and even reserve a console for in-store pickup. The process was straightforward, and I appreciated the option to avoid long lines. **Customer Service:** The customer service at Best Buy was top-notch. When I had a minor issue with my purchase, the staff was quick to resolve it, ensuring that I left the store satisfied. They also provided information on the warranty and return policy, which gave me peace of mind. **Overall Impression:** Overall, my experience purchasing a PlayStation 5 from Best Buy was excellent. The combination of great customer service, product availability, and a pleasant shopping environment made it a standout experience. I highly recommend Best Buy for anyone looking to purchase a PS5 or any other gaming equipment. I’m thrilled with my new console and can’t wait to dive into the gaming world it offers! If you're in the market for a PlayStation 5, definitely consider checking out Best Buy!

Excellent never had to wait fast line especially on good friday store was packed easily walked in and walked out

great ps5 . very affordable and plays great . doesn’t have the loud fan issue like the ps4 and the graphics look great

Very happy with my purchase! This system handles all of the newest games exceptionally! Adequate amount of storage for a casual gamer, I've already downloaded 8 games and still have plenty of space. Graphics are stellar, especially when paired with a 4k television/monitor. The controller's haptic feedback feature also adds a neat touch, and sometimes makes you feel as if you've entered the game yourself! Bravo, Sony. You did it again!

Honestly, this was my first big purchase ever with my own money, and I must say it was worth every penny. I find the digital slim easier and more accessible as I can just download games online rather than getting a physical disk. The performance of this console is ridiculous, as you get to experience double effects from the game to the controller in your hands. Hands down, my favorite console, and I will continue to love PlayStation for its inventions.

Kids love It great design and quality fast speed and great price!

I had been thinking about purchasing a PS5 for awhile now, but one day when I was out I figured I might as well go ahead and pull the trigger on this purchase, and I made the right decision to do so. I have been amazed at how smooth the PS5 runs and I love the controller. It took me a little getting used to but the haptic feedback triggers are honestly pretty satisfying. I would highly recommend buying one if you’re contemplating it.

Great console game system. Graphics are sharp. I love the design

I recently upgraded from a PS4 to the PS5, and I’m really impressed. Everything feels much faster, from navigating the menus to loading and updating games. The video quality is also incredible, and the overall performance is a huge improvement.

Great product runs way better then ps4 and looks amazing

Fun. High quality animation and compatible with all of my screens. Lightweight, easy to set up, and not as lengthy of wait times for downloads like the ps4. Would recommend, and is really user friendly.

Bought this for my grandson for Christmas. I like that there are no game disks to lose, break, scratch etc. Just go to the game store and download each game. It's a nice slim design and is easy to operate for him.

Incredible machine. I am very happy with this purchase. The graphics are unbelievable. The performance is top notch. I am glad I bought it.

Best gaming system ever. What more to say besides fast load, great graphics, excellent controller.

Completely satisfied with my purchase. However, I should’ve gotten the disc version so I could play physical discs since they go on sale often

playstation 5 slim works good, looks thin and nice.

I purchased my PS5 from Best Buy and couldn’t be happier with the experience. The ordering process was straightforward, and the console arrived in perfect condition and on time. Setup was quick and easy, and the PS5 itself is incredibly fast and powerful. The graphics are amazing, load times are almost instant, and the controller adds a whole new level of immersion. Overall, Best Buy made the purchase stress-free, and the PS5 has exceeded my expectations. Highly recommend both the console and buying it from Best Buy.

I bought this PS5 for my son as a gift for Christmas and he loves it. He said the quality is great. Everything is bold, smooth, and just superb from the motion to the colors and the speed. Highly recommend.

Absolutely loving the PS5 Slim Digital Edition so far. Super fast, super quiet, and the graphics are just stunning. The DualSense controller really makes a difference – you can actually feel the game. I was a bit unsure about going digital-only, but I haven’t missed discs at all. If you're into smooth performance and immersive gameplay, this console delivers. Definitely worth the hype!

Previously had the digital version so wanted the slim to see if it really would take up any less space. It fits perfectly in my setup and looks a lot more sleek then the og version did. I also really appreciate that it finally went on sale!