Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.9 out of 5 stars with 6723 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,723 reviews
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and size. The console is smaller than the original and great customization skins. Perfect buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Husbands birthday gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing overall performance and we get to have date nights with the PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell the difference from ps4-PS5.. it loads faster and what not. I do think memory at 1T is maybe not enough if you’re full digital like me. I will be purchasing more memory in the once I can’t save.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Everything works well and i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a playstation. It plays games It's expensive, but worth it to some people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great, great game selection. Needs a 120hz monitor to use all of its features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 digital

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and i love how slim and compact it is. Its very easy to take with you stopped buying discs years ago so not a problem on that end. The team at my local best buy were very helpful. I traded in the first one i got which was faulty, they understood and helped me instantly which made me feel way better then i did coming in. I love best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Huge upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 slim for over 4 years and I did love it but getting a ps5 was such a huge upgrade! The performance is so much faster, my games look and feel amazing. I bought 2, one for me and my husband and have 0 regrets. I love my PlayStation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service, Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked in, quickly greeted with help, we got the item fast and good help. Great Store!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made. It definitely way better than a ps5 especially when playing gta and Minecraft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I really enjoy my new ps5 thanks to Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a better upgrade than the PS4 as well as somehow being better than the Pro which is only better by a bit. Was excited to get this during Black Friday and I was not disappointed. It feels way better to play this and my ER loading times went through the roof...or I guess under since it loaded faster...BUT ANYWAYS I have been waiting to get this since it came out and I finally did. If you got a PS4 and can afford this then I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles out there. Love playing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good system everything loads supper fast :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 slim but it's horizontal not vertical.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online transaction went as smoothly as possible. Initially, it was supposed to arrive on Thursday of the week I ordered it in. However, to my surprise, it arrived on Wednesday making it a day early! But, the PS5 itself is fantastic. This is the "slim" model. I don't like that it doesn't come with a vertical stand for the console anymore, and if I want to use it in vertical orientation, I have to pay for the vertical stand now. Whereas before with the "non slim" version, it was free. I don't see why that little piece of plastic should warrant a charge of any kind. It should be free with the slim version also. But that is on Sony, not Best Buy. It also has a larger hard drive than the original version. But I love my PS5. It is so fast,, and so much better than the ecks box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slimmer, better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a PlayStation my whole life, and the PS5 continued its legacy of excellence. I couldn’t be happier with what they’ve made - moreover I’ve always bought the slim versions (the PS3 super slim was my favorite) and always been delighted. The original PS5 was beautiful but far too large for conveniently taking anywhere, or keeping on the shelf. The slim is a far more convenient device without any meaningful software or hardware drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Time

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my family is enjoying this device so much! The size was it is perfect and performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always wanted a ps5 and i finally got it it’s beautiful and best buy i only trust yall because you guys are the best store to purchase devices and stuff also got the best deals too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my grandson. He was super excited when he opened u his gift. This was the best Christmas gift ever. I enjoyed watching the smile on his face when he finished opening up his gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Digital

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console on the market today and a must buy for gamers. Much improved graphics and gameplay and you can instantly notice the improvement. The dual sense controllers are some of the best controllers I ever held in my hand, very comfortable. Overall I highly recommend the PS5.

    I would recommend this to a friend