Customer Ratings & Reviews

Great design and size. The console is smaller than the original and great customization skins. Perfect buy.

Amazing overall performance and we get to have date nights with the PlayStation

You can tell the difference from ps4-PS5.. it loads faster and what not. I do think memory at 1T is maybe not enough if you’re full digital like me. I will be purchasing more memory in the once I can’t save.

My kids love it. Everything works well and i would recommend.

It's a playstation. It plays games It's expensive, but worth it to some people

Graphics are great, great game selection. Needs a 120hz monitor to use all of its features

It works perfectly and i love how slim and compact it is. Its very easy to take with you stopped buying discs years ago so not a problem on that end. The team at my local best buy were very helpful. I traded in the first one i got which was faulty, they understood and helped me instantly which made me feel way better then i did coming in. I love best buy!

I had a PS4 slim for over 4 years and I did love it but getting a ps5 was such a huge upgrade! The performance is so much faster, my games look and feel amazing. I bought 2, one for me and my husband and have 0 regrets. I love my PlayStation!

Walked in, quickly greeted with help, we got the item fast and good help. Great Store!

Best purchase ever made. It definitely way better than a ps5 especially when playing gta and Minecraft.

Nice I really enjoy my new ps5 thanks to Best Buy

It is a better upgrade than the PS4 as well as somehow being better than the Pro which is only better by a bit. Was excited to get this during Black Friday and I was not disappointed. It feels way better to play this and my ER loading times went through the roof...or I guess under since it loaded faster...BUT ANYWAYS I have been waiting to get this since it came out and I finally did. If you got a PS4 and can afford this then I would recommend it.

One of the best gaming consoles out there. Love playing it!

this is a good system everything loads supper fast :)

The online transaction went as smoothly as possible. Initially, it was supposed to arrive on Thursday of the week I ordered it in. However, to my surprise, it arrived on Wednesday making it a day early! But, the PS5 itself is fantastic. This is the "slim" model. I don't like that it doesn't come with a vertical stand for the console anymore, and if I want to use it in vertical orientation, I have to pay for the vertical stand now. Whereas before with the "non slim" version, it was free. I don't see why that little piece of plastic should warrant a charge of any kind. It should be free with the slim version also. But that is on Sony, not Best Buy. It also has a larger hard drive than the original version. But I love my PS5. It is so fast,, and so much better than the ecks box.

I’ve owned a PlayStation my whole life, and the PS5 continued its legacy of excellence. I couldn’t be happier with what they’ve made - moreover I’ve always bought the slim versions (the PS3 super slim was my favorite) and always been delighted. The original PS5 was beautiful but far too large for conveniently taking anywhere, or keeping on the shelf. The slim is a far more convenient device without any meaningful software or hardware drawbacks.

Everyone in my family is enjoying this device so much! The size was it is perfect and performance is great.

Ive always wanted a ps5 and i finally got it it’s beautiful and best buy i only trust yall because you guys are the best store to purchase devices and stuff also got the best deals too

This was a Christmas gift for my grandson. He was super excited when he opened u his gift. This was the best Christmas gift ever. I enjoyed watching the smile on his face when he finished opening up his gift.

The best console on the market today and a must buy for gamers. Much improved graphics and gameplay and you can instantly notice the improvement. The dual sense controllers are some of the best controllers I ever held in my hand, very comfortable. Overall I highly recommend the PS5.