Customer Ratings & Reviews

Excellent!! I'm super happy with my PS5...excited! I really enjoy playing online! Thank you for your kindness from the Best Buy staff

My boyfriend is super happy with his ps5! I’m not much of gamer but he has gotten me into it ;) and the newer effects with the controllers is pretty cool, as for some games, the controller makes noises, you can blow into them, etc…

So far it’s been rock solid, wouldn’t expect anything less from PlayStation

Got the PS5 at a really nice price. I got it for 449 but then a week later it became 399 and best buy customer service is so amazing and they were able to price match me to that price and gave me a refund of 50$. I am very happy.

In perfect condition everything works well! Bought the console for my nephew and he loves it

PlayStation5 Slim is they way to go, Back in the play business now, Yesssss!!!

Love the PS5 runs smooth never have issues while using it.

this is my first PlayStation and I love it. I was debating whether to get the slim or disc drive but I’ve been loving it as a casual player !

Excelent product my son was so happy with his new ps4

Great product! Well worth the purchase. My son loves his. Controller is very smooth.

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

First time I ever stepped away from the XBOX brand. Great gaming machine with updates that don't affect anything.

Nice people always thanks Best Buy I will continue shopping

Perfect for everyday use, enjoyable. With just enough storage

my first system & i couldnt be happier, the graphics are, the sound is so clear too

Awesome service, on time delivery. Highly recommend ❤️❤️❤️

Absolute Banger. Kids enjoy it everyday. No complaints.

Love The PS5 Price A lil too much feel me but it is what it is whatever I spent ima make it back

Ps5 Slim was Gifted to my boyfriend, he is extremely happy for it. One of the best gifts he has ever had, plays none stop & perfect for movie nights or shows.

The peak of gaming consoles. You cannot leave this in a store, needs to be in your house.