Customer Ratings & Reviews

Absolutely loving my PS5! The graphics are mind-blowing, making every game feel like a cinematic experience. The load times are lightning-fast, so I can jump right into the action without any frustrating delays. Plus, the DualSense controller adds an incredible level of immersion with its haptic feedback and adaptive triggers. It's truly a game-changer! If you're on the fence about getting one, I can't recommend it enough—it's worth every penny!

Purchased this for my granddaughter, she is very pleased and loves it. Best Buy provided the best customer support.

Way better than my old PS4. Run faster, better graphics

I love the graphics on this console so much! And it comes with so much space which I needed because I have a lot of games!

This being my first gaming console I ever owned and I must say it’s really a great device. The quality of graphics and how smooth the games runs is remarkable. Could have gotten something better than this.

Swift and easy, I always enjoy my time at bestbuy. Attentive staff that always handle your needs with care. As for the playstation, I feel that the console sells itself. The load times are fast and gaming in 4k (with the right monitor) is unbeatable. I don't yet see a need to upgrade to a PS5 pro since the regular PS5 handles all of my needs.

No surprises when it comes to best buy. Ive been shopping with them for years now and honestly, the reaults has always been the same. On time delivery, package secured and in great condition. Whenever I had any questions and called they never hesitated to assist and help me find a resolution. If the person who picks up the call cant help me, they always transfer me to the right person who can. I will forever shop with best buy because I can rely on them for quality and quick service.

Love this product! Was super easy to setup, the dualsense controller takes gaming to another level. Would definitely reccomend.

Perfect Christmas gift. This console had no issues and is enjoyable. The price was reasonable and overall was satisfied.

Loving the ps5 works wonders and love the storage.

I always have a positive experience purchasing items from Best Buy. Whenever i had to return anything the staff was very helpful. Im loving my PS5

I love it, it was a great upgrade from my Series S. I pairs good with my monitor and it overall has been a game changer

My daughter plays this every single day, I love the jak and daxter series so it was a no brainer for my household

Great purchase and great price. Just what I needed. Everything works properly and my son loves his new gaming system.

This is a replacement for an old PS5 and my great grandsons are ecstatic about finally getting it

My daughter got this as a Christmas gift and she loves it. She has been playing Elden Ring and enjoys playing.

Happy with my purchase. My kids love it! Performance is excellent, does not overheat and great perks

Great Christmas present for my boyfriend, he loves it! Great quality & easy purchase with great store pick up.

Is incredibly how much innovation has changed from the first ps to this one i remember when I need to buy like three games packs for the disc games and this one it’s amazing because I don’t care no more about have space for the games I recommend it 100%

Already have a original PS5 and got some reason this one feels smoother and the graphics are somewhat better