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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.9 out of 5 stars with 7403 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,402 reviews
  • Rated 4 out of 5 stars

    PSFun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the online purchase and by the time of pickup had a great customer experience. The PS5 performance is always quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase, it’s awesome, will recommend someone to also try it out

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Ps5 pick up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, i liked the best buy team! Very easy pick up. The console itself is pretty good, it can just get hot easily..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Console, the best. Easy to setup for multiple users and online videos available on PlayStation store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of it , did as walk in store pickup package was secured and great customer service best gift ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Enjoying my purchase very much. I just think with the amount of the product they should have included the vertical stand in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    RD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the play station for my kids, and they are really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy always got good deal i love the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase 08/27

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast checkout, clean store, employees were friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than an XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids as long as the time is monitored as they will play all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You already know Sony products are the best! And last long!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy and very quick to buy this and pick it up from the store. Took about 15 minutes of turn around time. It was really a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered PS5 for Pickup - Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was quick and friendly when I came to pick it up. I ordered it around 9pm on a Saturday, and was able to pick it up when they opened the next day. The Device speaks for itself: top notch gaming and entertainment experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was open box but still one of my favorite purchases this year! I have been playing my PS5 in any moment of free time since the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good PlayStation for the price..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally caved in and bought a PS5 after my old PlayStation died. It was worth it. I can finally play all the games I’ve been wanting to for the past few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAY HARD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE PLAYED ALOT OF CONSOLES THIS PS5 IS A HEAVY COMPETITOR FOR GAME PLAY EXPERIENCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system came in perfect condition the employees were very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using best buy for all my electronic needs for over 10 years! Always has the products in stock and a great Geek Squad Team! Best Store for Your Electronic and Household needs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Morher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a birthday gift- he wanted to be able to play in the living room! I get to see him more which is great - over all no complaints about the machine itself. He wanted the digital console for it’s convincing- but is nostalgic about the discs.

    I would recommend this to a friend