Customer Ratings & Reviews

Great product, very well made!!, Got to finally play all my fav games, and talk to friends; nice price and a very smooth experience

I’ve owned a PlayStation my whole life, and the PS5 continued its legacy of excellence. I couldn’t be happier with what they’ve made - moreover I’ve always bought the slim versions (the PS3 super slim was my favorite) and always been delighted. The original PS5 was beautiful but far too large for conveniently taking anywhere, or keeping on the shelf. The slim is a far more convenient device without any meaningful software or hardware drawbacks.

Absolutely loving my PS5! The graphics are mind-blowing, making every game feel like a cinematic experience. The load times are lightning-fast, so I can jump right into the action without any frustrating delays. Plus, the DualSense controller adds an incredible level of immersion with its haptic feedback and adaptive triggers. It's truly a game-changer! If you're on the fence about getting one, I can't recommend it enough—it's worth every penny!

I bought the PS5 for my 12 year old son for Christmas and he loves it. He plays with his brother and his friends from school

30 years of innovation can be felt when playing this

So much better than the regular version, I got the PS5 on midnight release and decided to upgrade I definitely do not regret that decision. Better graphics and it’s faster.

Great device and wonderful performance capabilities.

Always wanted a ps5 the price was way too high but I got this on a Black Friday sale and then added the disk drive at a great price as well !

I love this, for a while I had a PS 4, but I finally decided it was time to upgrade and I am happy that I did

Couldn’t ask for a better console!! Runs fast, and games look amazing

Purchased this for my granddaughter, she is very pleased and loves it. Best Buy provided the best customer support.

Swift and easy, I always enjoy my time at bestbuy. Attentive staff that always handle your needs with care. As for the playstation, I feel that the console sells itself. The load times are fast and gaming in 4k (with the right monitor) is unbeatable. I don't yet see a need to upgrade to a PS5 pro since the regular PS5 handles all of my needs.

This being my first gaming console I ever owned and I must say it’s really a great device. The quality of graphics and how smooth the games runs is remarkable. Could have gotten something better than this.

Way better than my old PS4. Run faster, better graphics

Love this product! Was super easy to setup, the dualsense controller takes gaming to another level. Would definitely reccomend.

No surprises when it comes to best buy. Ive been shopping with them for years now and honestly, the reaults has always been the same. On time delivery, package secured and in great condition. Whenever I had any questions and called they never hesitated to assist and help me find a resolution. If the person who picks up the call cant help me, they always transfer me to the right person who can. I will forever shop with best buy because I can rely on them for quality and quick service.

I always have a positive experience purchasing items from Best Buy. Whenever i had to return anything the staff was very helpful. Im loving my PS5

Perfect Christmas gift. This console had no issues and is enjoyable. The price was reasonable and overall was satisfied.

Service was quick and easy set it up for pick-up and have been very satisfied with this purchase!

This is a replacement for an old PS5 and my great grandsons are ecstatic about finally getting it