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Customer Ratings & Reviews

$705.36

Customer reviews

Rating 4.9 out of 5 stars with 7399 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 7,399 reviews
  • Rated 4 out of 5 stars

    Ps5 digital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps5 digital. Does what you expect it to do. The slightly increased storage is nice but the extra $50 halfway thru the ps5's life is not cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a decent console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid console, but the huge and awkward shape makes it not really good as a console, as its kinda hard to put things around it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad HDMI cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great but the HDMI cable that came with it does not work. I had to use one of my own HDMI cables so I could play the game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lighter than original storage space gets used fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, crashes every now and then but very happy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered. Stolen by Courier. Not refunded.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was never delivered to me. It was stolen by the courier and Best Buy refused to refund me, after promising on multiple occasions that they would do so. Instead they advised me to take it up with law enforcement. So instead of Best Buy facilitating law enforcement involvement, the onus is on the customer, whose money they took and never delivered the service for, to do so. Borderlije fraudulent practice. Go check Reddit before you order from Best Buy. You will that this insane practice has been going on for a while. Wish I had seen those reviews prior. To the Best Buy executive responsible for this practice, well done. Eventually, you will be held responsible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a gamer but this system brought that inner child out of me and the 4k resolution it lit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console with exclusives, controller haptics its a great add to feel the game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 slim nice downsize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the original PS5. It’s amazing how slick the new form factor is for the PS5 slim. Works perfectly for my space in the bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great except for the controller. Sometimes the right trigger sticks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and furious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and extraordinary games quality. Love the variety of games collection they’ve got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well packaged and just as I expected. I will definitely recommend to everybody I know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playfully Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system had it all, great games, plenty of power, and tons of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, immersive, and mind-blowing gaming experience!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Ps5 concern

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console gets really hot when it is first setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks as good as the first edition if not better !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming maybe but not streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a ps4 which was going out. Replaced it with the ps5 but mainly use it for streaming. Constantly loses connection. Initially just used Wi-Fi but after too many connection issues I switched to a network connection. Still frequently lose connection. BTW I have a dedicated fiber optic service so I’m not sharing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson. He plays all his games with friends. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS 5 is the way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony and Love PlayStation. No complaints here. But the price could be better or better bundles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Customer Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service was Spectacular, got handled well.

    I would recommend this to a friend