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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7383 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 7,382 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Open Box PS5

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Game Treating Me Well. not bad for an open box Nice Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repackaged purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a repackage ps5 it works wonderfully , we were missing the usb cable to charge the controller but best buy customer service fixed that, and we’re very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it! The price was good as well. Picked up the same day on Christmas Eve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an awesome console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the storage that comes on this Console.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Next level

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console out there. Gaming is next level with the PS5. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll want this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original one before hand. The slimmer model is way better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Boyfriend Loves It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy for the most part with this purchase. My boyfriend has had no issues with the ps5 itself but the controller is beginning to give out. He's had it for a little over a year now.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Wait for a different iteration. Trust me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versus the 1st gen PS5 console? Sucks. Rear gets super hot. I thought the hdmi and power cord would melt. When console overheats which happens often you will get kicked out whatever game you are playing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great videogame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, quality and playability. Good upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing the video quality is top to the line. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great games and gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming station out there. My kids love it. All their friends love the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console great price. There only one console you need and this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered qnd received the same day. Great system. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff here in North Olmsted location, very knowledgeable, and friendly. Can’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of getting my ps5 was smooth and simple... It performs excellent, The amount of storage is great, and the controller fits comfortably in my hands. I Love It!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent!! I’m in love with it, definitely a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 purchase with trade in PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trade in was smooth, and the checkout at the store for the PS5 was quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It was easy pick up, easy set up and an easy gift and he loved it! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, great images, wonderful screen play time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as you’d suspect with no problems. Would be nice if they’d sell with 2 controllers

    I would recommend this to a friend