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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7362 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,362 reviews
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but I should stock with the Disc version

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, no issues, though the controller buttons get loose after sometime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid l9ved this for a gift. Easy set up fast updating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funtime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m completely satisfied with my purchase thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, expedient!! Not mentioned courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, love the game quality and imaging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Just a PlayStation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PlayStation nothing more. It does get the job done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a christmas gift. easy setting up this PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 year old son loves it. It’s super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked everything about it. Its a really fast console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best buy really you are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the experience, I love buy in your shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service game works great will shop again... ?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When picking up they didn’t have my play station ready when it said it was ready

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great console but runs hot an disconnects from tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet console but it keeps getting disconnected from the tv. Is a 4k under with game mode and doesn’t matter if game mode is on or off. Eventually tv says “disconnected” “check connections”. Console is very hot. Going to put a fan on it and see if that helps.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 3 out of 5 stars

    No disc drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew there was a console without a disc drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great present to give to my son. It got everything you need in a ps5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Like the digital so I know my games will run over to next console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Imperfectly Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but a little cosmetic issue on the 2vonsole.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift ever for any age will be getting the newest one every year

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly, Very Annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy annoying UI - I feel stupid trying to navigate this product... Unfortunately returned this after about a week of use. I'm not a fan of the design of the hardware, but thought it would be fun to play Forza as it was recently made available on the PS5. The game was filled with micro transactions that made the game so annoying to play. I'm sure PS5 is super fun for people who game all the time, but it was not easy to use or fun for someone who only casually uses it.

    No, I would not recommend this to a friend