Customer Ratings & Reviews

interface was broken so i returned it for a new one, and interface is broken again. i cant see friends online, cant download games from ps store, cant appear online, cant accept invites, cant add people, cant do anyrhing! waste of money

Bought this solely for PSVR2, but that didn't work at all. Besides VR, there simply aren't any PS5 exclusives to make it worth the price. Not recommended if you already own a PC gaming rig

I’m reviewing this on my son‘s behalf. He is 15 and purchased the PS5. Gave us the money for it and we bought it online. Shipping was fast and well packaged. He has been playing with a Nintendo Switch for years so this was a massive upgrade for him. He immediately noticed the elimination of lag during gameplay. He had already upgraded his monitor so with the PS5, he immediately noticed a crisp, highly detailed gameplay upgrade. He has been very happy with this. From a father’s viewpoint, I have noticed that the PlayStation puts out a lot of warm air. It is a hard-core gaming computer in a pretty package with the need for a lot of fans. When he’s been playing for a while, his room will be several degrees warmer than the rest of the house. May come in handy during winter, lol. He is happy with his purchase.

Already out for service. Hardly got to use just past Best Buy return date and the machine is dead. It’s not Best Buy it’s poor Sony quality. Built to the cheapest price possible. My ps4 pro is still working fine.

awful awful awfulawful awful awfulawful awful awfulawful awful awfulawful awful awful

It was better than the disc version, It's design actually looks like it was made for digital edition, It hasn't had any issues and runs well, I get an avg of 500mbs/s on it and it hasn't had any image problems. I have it paired with a 4k/60hz tv so it runs perfectly fine for 60 frames on games and looks even better, The controller hasn't had any issues and it will be used for a good lifetime.

BAD! Really bad! was expecting my package on tuesday 1st october and didn’t order in any order platform because this one was “the fastest” and still haven’t got my purchase! Although they said is coming before october 15th ._.

I ordered this and a 10 tabket for my children and never got the items from Best Buy. Not like them but now days everything is changing

The PS5 is an amazing console with fast load times and stunning graphics. The controller feels great and makes games more immersive. I love how smooth the gameplay is and how quickly games start. The only downside is limited storage, but overall it’s a great system and worth buying.

Ps5 often freezes and over heats. I got this one more for netflix(already have a disc ps5) but sometimes my son plays and its always messing up

games are too expensive, and the system itself is playing monopoly on the old games you bought, do not buy, go with a pc instead and use it however you wish to do so

I got the run around about picking the game up. As well as being hung up on when I called the store. I will not be buying from Best Buy again

TBH, the original PS5 is way better than this. Slim version seems loke the most cheap quality version in terms of running hames. Every single minute games were forced closing.

Had multiple delays receiving my PS5 because best buy insists on shipping with OnTrac. Never going to be ordering from the website again.

Crapped out on me after a month :( didn’t do anything wrong and even had it on its side because I knew standing it up was better for it, and it just stopped working

My PlayStation was never delivered and the tech support could not do anything for me . I had to wait 2 weeks to even get my money back .

Didn’t work after 3 weeks and it was very disappointing because my refund window was done so I just traded it in at a GameStop and controller was sticky and the start button was stuck.

Console stopped working tried to get it fixed they said motherboard was defected. Had it 24 days

I gifted this to my fiancé today for his birthday and it doesn’t even work.

Game stop working the same week I’m not happy about this