Customer Ratings & Reviews

Excellent service and a great product. My son loved it.

This PlayStation was a gift for my grandson and he really loved it.

Awesome system ran great and everything came with it

I bought this as a gift and it was perfect ! My boyfriend enjoys using it and we love to play together. It's an amazing gift for people of all ages.

The Digital Slim PS5 model is somewhat louder than the OG Digital PS5 but it's negligible and nothing like the jet engine PS4. The service from Best Buy was effecient as I walked in and my brand new PlayStation was there. 8/10 overall experience

Works like new ! I had to change the hdmi cable but that’s understandable with open box

Great console. Very good graphics and runs games well.

This is the first game system ive had since the ps2 and its amazing. I got Playstation plus when I first set up the ps5 and have been playing all sorts of games. Being i havent had a game system for so long all the games are new to me on ps plus even if theyre a few years old. Not having to get up and change discs to play different games is great. Its just pick up the controller click on the game i want and go. Updates for the system and games didnt take as long as i imagined. Downloading games can take a long time but you can play a different game while downloading new ones and on some games you can stream from the cloud and play while download which is nice.

I got this PS5 for the kids for Christmas and they've been loving it. It was easy to set up--my 10 year old figured it out on his own.

Brand new. Easy setup and workings great. Highest quality performance I’ve ever had.

The sales person provided a complete and detailed explanation of all the features for the different options available. This clarity was instrumental in helping me quickly compare the choices, decide on the best option, and feel fully confident in my final purchase. Their thorough approach made the entire decision process smooth and efficient.

Outstanding I Have 0 Complaints. So Great I Grab Another The Same Day. Thank You Bestbuy. I Would Give You Guys 10 Start But Theres Only 5, but Absolute Amazing Choice. Staff Amazing As Well

I pre-ordered and was a little nervous about how it would go. The people at the counter were super friendly, quick, efficient and it was hassle-free. Most importantly, they were super nice to my kid. 5 Stars.

Excellent product and would highly recommend. The sales team was also amazing and very helpful. I will be doing all my major electronics shopping at Best Buy. Specifically the One in Braintree.

It’s an amazing game my son loves it he is on it day in and out no problems yet

Very happy with my purchase, best decision I ever made. Works great, way better graphics than my pc.

Great system, runs smooth and fast! Will definitely be recommend to my friends & family

Love it good quality and my boyfriend love it a lot

Excellent choice great gift for My Son. Best time to purchase is Black Friday.

Gave this to my husband as a Christmas gift and he loves it. He is very happy with his PS5.