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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 7345 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 7,338 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product I purchased, it was a great birthday gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had waited a whole year to get a game again. But I gotta say, it was worth the wait. I’m enjoying the console. I’m glad I decided to get the digital console. My husband and I enjoy playing games when we can.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite thing to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my brand new PlayStation 5 digital. I am unable to go out and walk around and do things outside. I'm disabled and I'm stuck in a hospital bed and I absolutely adore having something to do to keep me busy throughout the entire day. Thank you, Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #newer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trading in my old one for the new one has been a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my ps5 and its one of the best consoles ive ever had. Im having so much fun

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been waiting so long for this PlayStation and Best Buy was there when I needed them! We have had no issues with the gaming system and it's def an upgrade from the 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this game system everything was good. The system was what I imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fortnite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console in my life buy in best buy is good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my ps4. It was the best decision I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been one of the best I could do in best buy the quality of care and good service they offer is immensely incredible. I am so happy that my purchase arrived very well and the quality of the delivery was incredible and the people were attentive to the packages, I recommend 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Would recommend money well spent!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console has a very good download speed I haven’t had any issues with buffering or starting up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing purchase, absolutely love it, it was honestly a really great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5 slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console, in addition, there is an astrobot game (not the full version), but it's just super cool, I advise everyone to buy a console who has been putting it off for a long time, you need to take it and enjoy. Fair price

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    PlayStation 5 Digital Edition

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good option for gamers who prefer to buy games digitally and don't need the ability to play physical discs or watch 4K Blu-ray movies

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product.Its like a budget gaming pc . I make this comparison because obviously the previous PlayStation which didn’t have this technology could not be compared to any pc that their time

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Awesome, but get the disc version

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5! If nothing else, my PS4 games load a million times faster and I can actually do PVP and dungeons without lag and frozen screens. Also, there are tons of PS5 games that I was excited about playing. I just can't believe this system is still so expensive! My only complaint is that I wish I would have bought the disc version. I ended up buying the add-on external drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bought for my son

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a PS5 for the longest, and was promised it by his mother for the longest. Lol. Needless to say he never got one. I decided to incentivize his efforts and hard work with this ps5. He loves it, so I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    PS5 Slim Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 slim is a fantastic upgrade from the og model. The slim runs smoother and is a lot more cooler than the last one. The system only comes with 800 gigabytes which is a shame because most new gen consoles run over 100 gigabytes. Other than that the system is worth the upgrade!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever play station purchase they helped me right away and let me purchase everything i needed in the last 5 minutes before they closed I’m super excited to use my new console and play on an amazing platform

    I would recommend this to a friend