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Customer reviews

Rating 4.9 out of 5 stars with 7338 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's top-notch overall performance, excellent graphics, fantastic speed, and quiet operation. They also appreciate its convenient size, ease of use, and good value. On the other hand, some users have noted limitations such as the storage capacity, the disc drive being sold separately, and the lack of an included stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 7,338 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing console! Lightning-fast load times, stunning graphics, and the digital library makes gaming seamless. A true next-gen experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greatest purchase ever. I bought it for my boyfriend. And he loves it and uses it everyday. He has a couple of games and hasn’t run out of space. Moves quickly. With great quality.Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    “Smooth, Fast, and Immersive — PS5 Slim Digital Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PS5 Slim Digital Edition, and I’ve been extremely impressed so far. The performance is outstanding — games load incredibly fast, run smoothly, and look amazing thanks to the upgraded hardware. The standout feature for me is definitely the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion to gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS 5 The best of the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony PlayStation is the best console I know, the image quality and speed of games are at their best, I really love this console because I'm familiar with this console from its first series! Only recommendations, everyone who buys it will be satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Everything works perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly. I like the design of the system, and I love how the menus look. From the design of the hardware, to the functionality of the software, I really like this. However, I do find it annoying that for every new game you play on it, you have to wait for it to extract data from the discs. But overall, I think this is a really good console, Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, loads fast, graphics are great.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    PS5: A Next-Gen Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 redefines the gaming experience with its cutting-edge technology and innovative design. Its standout features include a futuristic look, remarkable speed thanks to the custom SSD, and the groundbreaking DualSense controller, which elevates gameplay through haptic feedback and adaptive triggers. **Performance:** The PS5 impresses with its rapid load times and breathtaking visuals, powered by a robust GPU and CPU. The inclusion of ray tracing technology enhances game environments to an unprecedented level of realism. **Games & Compatibility:** With a growing library of exclusive titles and comprehensive backward compatibility with PS4 games, the PS5 offers a wide range of gaming experiences from day one. **User Experience:** The console's user interface is sleek and intuitive, making navigation a breeze. However, the large size of the console and the limited internal storage might pose challenges for some users. **Verdict:** The PS5 is a powerhouse of gaming technology, setting a high bar for next-gen consoles. Its few downsides are easily overshadowed by its performance capabilities and immersive controller design. For gamers ready to step into the future, the PS5 is an exceptional choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PS5 for the price point!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m happy with my purchase! Digital PS5 works great and does everything I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The PS5 is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is massive upgrade from the PS4 especially the loading times for games and apps. In addition to great graphics and performance that the console there are so many great features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dozx654

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fifth generation Sony console brings the upmost joy, thought to play online you need to buy a subscription it still is a very good console that competes to a pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good System

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great product, its quiet runs nicely and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Its Perfectly Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this version to play with my boyfriend but i think it’s sleekness is so perfect for my aesthetic and its so cute! It plays every game great and has so much storage!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    PS5 Slim - Sebass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's weight and size make it so adaptable to use in areas or locations where there is limited space. It runs really well and not bad for the price. I genuinely appreciate this console for its remarkable performance and it being tinier to that of the old brother. Its cute yet powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5 the best I have 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi I buy ps5 on bestbuy and it’s the best game ever made i enjoying every moment with my friends I’m so happy have a good experience with I’m very happy to have. It’s the best game have ever if you guys buy this game u will fill really well because I can play any game the controller is great the picture and internet is so fast plus Sony is very safe for kids u can have a control on the app at the phone also you can see all the messages I recommend for everyone every age I hope u will buy on Best Buy thank you for reading my comment have a wonderful day evening or night

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 SLIM DIGITAL

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for online gaming or just watching movies or shows it’s perfect and slim it’s easy to take it places and it’s easy set up overall graphics and quality is great i highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I expected. If you’re planning on never buying physical discs for your PlayStation 5 then the digital edition is for you. Plus, it looks much better than original or slim edition. Its quiet light weight and to my surprise produces less noise and heat too. I watched many YouTube videos where heating of digital editions was an issue. I just have better ventilation I guess. Very much happy with the purchase. Best buy is the best. The store guy was really helpful and made the purchase experience even smoother. I will suggest Best Buy to everyone planning to buy a PS5 atleast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Console!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the PS5 and my overall gaming experience has skyrocketed. The frames are much faster which has gifted me with smooth gameplay. The games load faster in addition to look better and with all the cross play options available, I can play with most of my friends on different platforms. I'd definitely recommend getting it! Also some games I had on my P4 were still available on P5 and some even came with a free upgrade! Worth the price! P.S: Make sure to keep your console sideways. Even though it's advertised right side up, that is not how it's supposed to be, you'll deal with overheating issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it and Gaming to the highest leve

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is hands down the best gaming console I’ve ever owned. The graphics are insanely realistic, and the load times are almost non-existent thanks to the ultra-fast SSD. Games feel incredibly smooth and immersive. The DualSense controller is a total game changer — the haptic feedback and adaptive triggers make you feel the action. Whether it’s sports, racing, or adventure games, the experience is next level. The console design looks sleek and modern, and performance has been flawless so far. Huge upgrade from previous generations. If you’re thinking about getting one — don’t hesitate. Totally worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy for Joy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I think of what real joy looks like, I think of my son and his present this past Christmas Day. Knowing how bad he wanted a PS5 all year, electronics of this kind can cost a pretty penny! But, through much blessings I made it happen. I immediately went to the ONLY place I know worth ordering such a console... Best Buy! In no time did their app help me find the exact PS5. I ordered it and it was ready for pickup the same day! Come Christmas Day my youngest son was ecstatic, and seeing the joy his little face held gave me all the joy the long year before had brought gave ME the joy he would never understand until he has his own son. That joy of watching him pull out his brand new PS5 I ordered from Best Buy was all I needed to know that our little world was a better place. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Greatest Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, aged like fine wine! I always get the slim models for playstations due to the sleek design. Definitely worth the wait, can’t wait for GTA VI next year!

    I would recommend this to a friend