Customer Ratings & Reviews

I had an issue with my PS5 package getting lost during delivery, but Best Buy’s customer service was incredibly helpful and quick to resolve the problem. They tracked the package and arranged for me to pick it up the very next day at my local store. When I got the PS5, it was brand new, undamaged, and in perfect working condition. The console itself is amazing, with fast load times, stunning 4K visuals, and an incredible gaming experience thanks to the DualSense controller. Despite the initial hiccup, Best Buy’s support made the entire process smooth and stress-free.

Amazing!! This is by far the best concole I havee ever owned! Its super fast, easy to use, AND it has 1TB of internal storage!!!

It's a very exciting and interesting concept and revolutionary gaming platform that include incredible features and very fun to play with friends

Exactly as expected the best console you can buy. This is my second PS5 the new design is extremely nice and you have the option to add a disk drive at any time which is a genius idea. Size comparison to the original is now outstanding. All around a great product.

Amazing console. Still have it until this day and doesn’t give me problems

When we first bought the Ps5 it had an issue with the hard drive. We took it back and easily exchanged it for another one. The new one works perfectly.

Games look amazing and run smooth. I bought the digital edition since I don’t really own physical copies of games and it looks so slim compared to the first ps5’s.

i really love it , i got it for my boyfriend for christmas and everything works as it’s supposed to. and im loved his face when he got it lol.

The Sony PS5 Slim excels in performance and graphics, delivering a gaming experience beyond compare. The impressive refresh rates enhance every moment, immersing you in a world of unparalleled visuals. It's a gaming powerhouse that sets a new standard. ⭐⭐⭐⭐⭐

My kids love it! Haven’t had any complaints yet. Fast, holds a lot of memory.

Ps5 slim is the best console out there great performance great graphics and playstation has good line up for ps5 exclusives literally best console to own in this gen

I bought this PlayStation for my wife as a birthday gift, and she is absolutely thrilled! Since she received it, she’s been glued to the games. The graphics quality and ease of use have exceeded all expectations. It was the perfect surprise, and she thanks me every day for such an amazing present. Highly recommend it to anyone looking for something special for a loved one!

I got this PS5 back in October and it’s such an upgrade from the my PS4, it was really needed. It runs so smoothly and the graphics are amazing.

Great Graphics for price point. I love the Gyro as well. Its a unique experience that the Xbox or switch arent able to fully offer (Gyro with 4k). The Fan noise is also very minimal in my experience.

over all got it for a great price, no scratches dents or lagging. picking it up was super easy and honestly ima ps person all the way! 10/10

Excellent, I'd wanted it for a long time until I finally decided to get it, it's spectacular!

The slim ps5 is awesome! Was able to tuck behind tv, out of the way. Been playing for about a month now and we had no issues. Highly recommend this console.

This holiday season, my family and I had the pleasure of diving into the PlayStation experience, and it turned out to be more than just a gaming device—it became the centerpiece of our New Year and Christmas celebrations. Setting it up was a breeze—just plug it in, connect to Wi-Fi, and you’re ready to roll. Family-friendly party game 'Just Dance' turned into a favorite, with everyone from my 5-year-old son to my 75-year-old dad busting out some moves. This console is worth every penny.

Works great, bought for my wife so we can play games together. Worth every penny !

This is the best console ever made it’s not slow or nothing