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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7448 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 7,448 reviews
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 is a powerhouse of next-generation gaming, delivering cutting-edge technology and a robust gaming experience. As one of the most highly anticipated console releases in recent years, the PS5 promises to redefine gaming with its impressive hardware capabilities and exclusive game titles. Design: The design of the PS5 is sleek and futuristic, featuring a striking two-tone color scheme of white and black. The console itself is larger than its predecessor, the PS4, but its bold aesthetics make it a standout addition to any gaming setup. The inclusion of LED lighting and a redesigned DualSense controller further enhances the overall visual appeal. Performance: In terms of performance, the PS5 delivers unparalleled speed and graphics quality. Powered by a custom-designed AMD Ryzen Zen 2 CPU and RDNA 2 GPU, along with an ultra-fast SSD, loading times are significantly reduced, and gameplay is incredibly smooth. The console supports 4K resolution gaming at 60fps, with the capability of up to 120fps in some titles, providing a truly immersive gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and efficient console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ 5/5 Stars I recently purchased the PlayStation 5 Slim Console, and I couldn’t be happier with it. The slimmer design looks sleek and takes up less space than the original PS5 while still delivering the same powerful performance. Games load incredibly fast thanks to the SSD, and the graphics are stunning. The console runs smoothly, even during long gaming sessions, and it’s noticeably quieter than previous PlayStation models. The DualSense controller adds a whole new level of immersion with its haptic feedback and adaptive triggers. Setup was quick and easy, and the user interface is simple to navigate. Whether you’re playing the latest AAA titles or enjoying older favorites, the PS5 Slim provides an excellent gaming experience. Overall, I highly recommend the PlayStation 5 Slim to anyone looking for a next-generation console with outstanding performance, great visuals, and a more compact design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Purchase for Hosting Family and Friends!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this device because I had family visiting for a short stay, and it was between this and a nintendo switch and it turned out to be an excellent choice. It exceeded my expectations and continues to bring enjoyment even now. It’s perfect for when family visits, as it gets the job done. It runs games effortlessly and is a powerhouse I have never experince lag that wasnt network related and the loading times are insanley fasy compared to the ps4 I previously owned. Highly recommend for anyone in a similar situation! Although the storage was definitley now where near enough with some games easily occupying 10% to 25% of the storage. Another note the controllers feel great but are very flimsy even with minamal use you start to experince stick drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Digital

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Slim Digital Edition has been absolutely amazing. From the moment I turned it on, I was blown away by how fast everything loads. Games start almost instantly, and the overall performance is smooth, responsive, and incredibly impressive. The graphics are stunning, especially on a 4K TV. Every game looks sharp, vibrant, and incredibly detailed. The DualSense controller takes the experience to another level with realistic vibration feedback and adaptive triggers that make gameplay feel more immersive than ever. I also love the slimmer design. It looks clean, modern, and fits perfectly into my entertainment setup without taking up too much space. Despite the smaller size, it still delivers all the power and performance you would expect from a next-generation console. Whether you’re gaming, streaming movies, or playing online with friends, the PS5 Slim Digital Edition delivers an incredible experience. It’s easily one of the best gaming purchases I’ve made, and I would highly recommend it to anyone looking for a powerful and modern gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    No disc = Cheaper, Kids Disrespect Anyway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I appreciate the lower price of the digital edition. Sure there are downsides to not being able to use a disc however kids don't respect the disc anyway. If this were mine alone (if I enjoyed gaming) then the disc option is nice for sell/buy/trade. Second, I can't speak much for performance myself, but my teen loves it. Graphics look amazing to me! Third, my son isn't very techie for a teen so I have to do the work of setting things up. It was just as much of a pain as the PS4. Mostly my 45yo brain trying to remember (and be calm). It is important to go through and be sure things are truly locked down from our younger child. Fourth, online purchase and pick up from Best Buy is always a good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alway a great shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PlayStation 5 from Best Buy, and I couldn't be happier with my experience. From the moment I walked into the store to the moment I left with my new console, everything was seamless and enjoyable. **Store Experience:** The layout of the store was well-organized, making it easy to find the gaming section. The staff was friendly and knowledgeable, ready to assist with any questions I had about the PS5 and its features. They provided me with helpful information about the different bundles available, including games and accessories, which made my decision-making process much easier. **Availability:** I was pleasantly surprised to find that Best Buy had a good stock of PlayStation 5 consoles. I had been checking various retailers for weeks, and it was refreshing to see that Best Buy had them readily available. They also offered a variety of bundles that included popular games, which provided great value for my purchase. **Online Ordering:** For those who prefer shopping online, Best Buy's website is user-friendly and efficient. I was able to check stock availability at my local store and even reserve a console for in-store pickup. The process was straightforward, and I appreciated the option to avoid long lines. **Customer Service:** The customer service at Best Buy was top-notch. When I had a minor issue with my purchase, the staff was quick to resolve it, ensuring that I left the store satisfied. They also provided information on the warranty and return policy, which gave me peace of mind. **Overall Impression:** Overall, my experience purchasing a PlayStation 5 from Best Buy was excellent. The combination of great customer service, product availability, and a pleasant shopping environment made it a standout experience. I highly recommend Best Buy for anyone looking to purchase a PS5 or any other gaming equipment. I’m thrilled with my new console and can’t wait to dive into the gaming world it offers! If you're in the market for a PlayStation 5, definitely consider checking out Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance, Size

    Rated 5 out of 5 stars

    Much better than the first gen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original PlayStation 5 and while the performance is identical, it's great to have the form factor of this one. It seems quieter, much smaller and lighter. Overall, great purchase. Good games, awesome controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Wise Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs quieter than I thought it would, and everything plays smoothly. Connecting to it via PS Remote Play is also a breeze, and I have no trouble playing my games from afar. The DualSense controller is also a nice touch, one of the most innovative controllers I've used in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim is a refined version of Sony’s powerhouse console, offering the same next-gen gaming experience in a more compact and streamlined design. While it doesn’t introduce drastic performance changes, the added storage is a game-changer for players who constantly juggle between large game files. The PS5 Slim trims down the bulky original design, making it a better fit for smaller entertainment setups. Despite the smaller frame, it still packs the same impressive power, delivering fast load times, smooth gameplay, and stunning visuals thanks to the ultra-high-speed SSD and ray tracing capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Love this store and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is absolutely incredible, and I’m glad I picked it up at Best Buy. The buying process was smooth, and the staff was helpful with answering questions. The console itself is super fast, the graphics are stunning, and the new controller makes gaming feel more immersive than ever. Best Buy had it available at a fair price and made the whole experience stress-free. Couldn’t be happier with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Size

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this! The PlayStation 5 Slim Digital Edition in white offers a sleek design, powerful performance, and a vast digital library. With its compact size and digital-only focus, it's perfect for gamers like me that prefer a streamlined experience without sacrificing quality."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phenomenal Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. I cannot stay of it! Its super fast load times, smooth gameplay, and amazing graphics. The controller feels great and really adds to the experience. It runs quiet and looks sleek. Definitely worth it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Highly recommend BestBuy for this product purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 Slim Digital Edition from Best Buy, and I’m absolutely thrilled with my experience. The console has a sleek, modern look that fits perfectly into my setup. Despite being a slimmer version, it still packs the incredible power and speed that the PS5 is known for, with smooth 4K graphics and quick loading times that make every game feel immersive. The setup was straightforward, and the digital-only format is surprisingly convenient. I don’t miss having a disc drive, as the console’s storage and online access have covered all my gaming needs. Best Buy’s purchase and delivery process was quick and seamless, making the whole experience hassle-free. Highly recommend this console for anyone looking to upgrade or dive into the next-gen gaming world!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I loved it, it worked very well for me I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth the price. Gameplay is so smooth and the fans are so much softer than older consoles (in my opinion). I just wish the stand was sold together with the console rather than seperately but this is a great console regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell the difference from ps4-PS5.. it loads faster and what not. I do think memory at 1T is maybe not enough if you’re full digital like me. I will be purchasing more memory in the once I can’t save.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Review – A True Next-Gen Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers everything I could have hoped for in a next-gen console and more. From lightning-fast load times to stunning graphics, it’s a major leap forward in both performance and immersion. Right out of the box, the design is sleek and futuristic, and while it’s larger than previous consoles, it feels like a statement piece. The setup was quick and painless, and the new user interface is clean, intuitive, and much more responsive than the PS4's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has been an amazing gaming experience from day one. The performance is incredibly fast thanks to the SSD, with games loading almost instantly and running very smoothly. Graphics look stunning, especially in 4K, and the gameplay feels much more immersive compared to previous generations. One of the standout features is the DualSense controller. The adaptive triggers and haptic feedback add a whole new level of realism that makes games feel more engaging and interactive. Whether playing action games, sports titles, or story-driven adventures, the experience feels premium. The console is also surprisingly quiet during gameplay, and the user interface is clean and easy to navigate. Backward compatibility with many PS4 games is another huge bonus, making it easy to enjoy older favorites with improved performance. Overall, the PS5 delivers outstanding speed, graphics, and innovation. It’s easily one of the best gaming consoles available and absolutely worth it for both casual and hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Far superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior console than others, I have the competitors and the speed and graphics are a lot better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the PlayStation 5 Digital Edition from the Durham store after ordering online. The process was smooth and the console works flawlessly. Fast load times, quiet operation, and great performance overall. Perfect upgrade for anyone moving to next-gen gaming.

    I would recommend this to a friend