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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.9 out of 5 stars with 7389 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,389 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this and plays it every single day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Purchase Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a brand new PS5 from Best Buy, and while I really enjoy it overall, I’ve noticed a strange issue. The console runs games perfectly with no problems, but when it’s sitting idle on the home screen, it sometimes freezes and then shuts off on its own. Since this system is brand new, I’m curious if this is normal or if it might be a defect. I’d appreciate any guidance or troubleshooting help from Best Buy or Sony. Other than that, I’m very happy with the purchase and the performance during gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing lol. This is actually my very first brand new PS. All the others I’ve had before were used.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Present ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Item, The Daughter was Suprised for her birthday, now we can communicate via Gaming. I plan on getting 2 more for my other 2 sons for their birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Vreat experience in store and home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, it does what i want it to and takiles no time to load the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cashier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cashier was very helpful took the time out to help with my purchase from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it to play fifa. Every game will make you download it even if you bought the disk version so might as well get the digital version of the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Console as expected! Definitely keep an eye on the digital store for discounted games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the perfect customer service I’m enjoying my new PlayStation 5 a lot it’s far more fun then I thought it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation 5 slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playstation Legit product Ps5 helped me through depression

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is worth the money. Get system to buy. Best Buy is the awesome i recommend getting it from there store

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Slim size fits perfect in any room! Would purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale price good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for $350 good deal and i got most of my old ps4 games back. Works well for the price its a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works amazing no damage to the unit or box. Services was amazing at pick up and was fast to get checked for pick up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I get is immaculate qnd I appreciate everything that i have bought they helped me if I had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kiddos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PlayStation by far! Kiddos and their friends really enjoy this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Let’s go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 slim it’s the best go shop at Best Buy for your best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 slim

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it back in 2023 still use it till this day !!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good works great my brother has a lot of fun with it

    I would recommend this to a friend