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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the PlayStation 5 Slim Console Digital Edition's enhanced graphics and performance, citing faster load times and smoother gameplay as significant advantages. Many appreciate the console's size and ease of use, along with its competitive price point for the bundle offered. While some miss the disc drive, most find the digital-only format sufficient, and concerns about battery life and fan noise appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 955 reviews
  • Rated 4 out of 5 stars

    Ps5 is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 cause I can finally play final fantasy without waiting for pc release. It does frame drop from time to time though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5. Unfortunately, PlayStation ships out the PS5 with different fans and the one I received was really loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't bad for the price of 400$ and also the staff was very helpful and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a Ps5 fan but buy this was worth every penny.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was a good price, however there have been a few glitches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, requires ps plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of good deals and great games. But it requires ps plus to play with freinds. Keep in mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, I was debating switching from Xbox to Play Station and i’m glad I did!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi keeps disconnecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics but done problfms w wifi connectivity

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful and very efficient with time and knowledge. Easy process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy and pleased with my ps5! Happy i purchased it from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, but stock is not always available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 gamer’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console gaming.performance system.smooth and strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control is ehh past that i enjoy it very much! Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    good ps5 horrible trade in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ps5 is great it is a little light and flimsy but works like a ps5. the main issue is the trade in sucks major they will deny a trade in for small issues. The trade in department will lie and say they tried to contact you when they never did and then act like they are doing you a favor of mailing your item back to you. I would defiantly re think the trade in process before sending it to best buy better to do it in store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok with my system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is well with the console the controller has been nonfunctional sense I got it .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS5 intact but missing key pieces.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System came intact but was missing the A/C power cord, usb-c charging cable, and I was told to go pick it up at Best Buy. They then didn’t even have the cord specific to the PS5 and I had to take the one they gave me and hoped it wouldn’t mess up my system. Have done open box products before but never had an experience like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the open box Spider-Man bundle only to find the game voucher was missing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool but takes forever to download games so im not really happy for the purchase

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Keep turning off overheating

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought thus new and when I hooked it up and downloaded games and tried to play games on it. The unit keep shutting down out the blue several times. So I returned it. It also was saying over heat temperature when it was on no more then 5 minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t have them ship it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shipped it without any outer packaging only shrink wrap around half the box. Was broken when I got it. Drove two hours to closest Best Buy to get it replaced. Replacement is fine just don’t recommend having them ship it.

    I would recommend this to a friend