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Customer Ratings & Reviews

Your price for this item is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 188 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-188 of 188 reviews
  • Rated 2 out of 5 stars

    Upsetting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both sides of the box were open when i picked up from bestbuy and box was damaged. No telling what to do about a limited edition box that was damaged. Really kills the overall value of the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FEDEX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package has been out for delivery since 12/12 and said it would be delivered by 8.pm. Here I am 8:45pm the following day 12/13 with no delivery update, no reason as to why it hasnt been delivered. Its already 4 days behind schedule. Tried to get in contact with pickup location and the phone is busy. Literally been trying to call all day and cannot get through. Fedex # and Live chat is no help at all. I HATE getting deliveries through fedex they are the WORST!! Anyone else have had this problem?? please tell me im not the only one.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Scammy Best Buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this item but unfortunately Best Buy decided to steal my item when they shipped it out to trusted old fedex , they proceeded to report it as lost and sent out another as a replacement but unfortunately that also proceeded to not be there after a month , they have not been helpful and it’s just a big announce to me. I would highly not recommend Best Buy drops or anything they promote for this item they have no clue on how to operate around a high demand item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Box Damaged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was damaged when i picked it up in store. Normally this wouldnt be an issue but since it was a collectors item the damaged packaging was a real disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipped open - broken seal and damaged box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to be able to get one, when it arrived, the shipping box was sealed, but the actual console box was damaged and the playstation seal waz broken. No care for the customer, beat buy’s customer service said, “did you recieve it? And its not product isnt damaged, sorry”. As playststion gamer since the first console, it would of been nice go have it sealed with my orignal one. But best buy doesnt care for the customer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came with broken sealed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with broken sealed. Bestbuy couldn’t do anything because item sold out.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Sealed tape cut

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy stock has a lot of sealed tape been cut and boxes come damage. Highly not recommended

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Se

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preordered and this thing came with a broken seal. Returned it.

    No, I would not recommend this to a friend