Customer Ratings & Reviews

Was to pick up the PS5 on 12/19. As I had to be there a week early I stopped and asked if I could go ahead and get it. Store pick up guy (can’t remember his name) was totally awesome! Realized my Best Buy total repair was paired with my phone. Fixed that also! The best customer service.

I have been a playstation kid since 2012. Its funny because my first officla console was the original xbox but this ps5 is the first console I have ever bought myself with my own money. Its been a very amazing and humbling experince and i am enjoying every second of it.

So far my son loves. Does not make loud sounds when turned on. The graphics are great and this one will last just as long if not longer than this ps4. The only draw back is the storage space and that is on all Playstation consoles. It sucks you have to buy a separate storage and have to delete games. But of course that is playstation makes money.

I bought this for my husband as a surprise. So far it he loves it. Still trying to figure out some of the games he bought. Only thing that I would change since we bought the Ps5 Digital option that trying to learn the controls without a manual for the games is frustrating. We have not had any issues as far as the ps5 itself.

I Love the quality and my kids enjoy having a play station 5

Amazing graphics and an easy to use interface! It atores easily on the wall mount I purchased.

The exchange was fairky quick and efficient. The employees were nice and even gave some useful recommendations.

My son love it and i must say the graphics on the games, just get better and better

Bestbuy Northridge hands down beat care team. They helped from moment i rolled inn,im disabled, to moment i rolled out. They also have wheelchairs ♿️

Everything went good and it was fast and easy and the lady was very helpful thanks again best buy will be shopping here again soon

Smaller than the original ps5 and doesnt come with disc, but it is good

My grandson can't stop playing he is very hooked..

always been a Sony fan, never had any other console but Sony. this purchase was for my bestfriend who was going through life at the moment and i know this was his outlet to decompress.

Honestly my experience was quick and easy all I had to do was ask a associate what i was looking for he pointing me to the direction and another associate came and filled my request easiest experience ever

It’s a PlayStation five what else do you expect it . It is only is excellent

Love it ps5 works great bought it a long time ago still works

2nd PS5 and the slim is so far better than the original. I notice it doesn’t get as hot as the original. Love it

Even better than the last one. Clear and faster! I love it so far although a little heavy.

Loving our PS5 console. We got it for Star Wars games (Jedi Fallen Order & Survivor) and Detroit Become Human. The game play is smooth and looks great on our large screen. There are lots of options for game purchases and discount memberships.

Honestly, buying the PlayStation 5 was hands down one of the best decisions I’ve made. It’s not just a console it’s an experience. From the moment I unboxed it, I knew I was in for something special.