Customer Ratings & Reviews

Honestly my experience was quick and easy all I had to do was ask a associate what i was looking for he pointing me to the direction and another associate came and filled my request easiest experience ever

The exchange was fairky quick and efficient. The employees were nice and even gave some useful recommendations.

Everything went good and it was fast and easy and the lady was very helpful thanks again best buy will be shopping here again soon

Great price, great performance overall. This console have everything you need .

Loving our PS5 console. We got it for Star Wars games (Jedi Fallen Order & Survivor) and Detroit Become Human. The game play is smooth and looks great on our large screen. There are lots of options for game purchases and discount memberships.

I Love the quality and my kids enjoy having a play station 5

Was to pick up the PS5 on 12/19. As I had to be there a week early I stopped and asked if I could go ahead and get it. Store pick up guy (can’t remember his name) was totally awesome! Realized my Best Buy total repair was paired with my phone. Fixed that also! The best customer service.

I had a fantastic experience with their service! I truly appreciate the way they treat their customers; everyone is so friendly and attentive. They go above and beyond to ensure that my needs are met, which really makes a difference. I can confidently say I have no complaints about my experience here!

Honestly, buying the PlayStation 5 was hands down one of the best decisions I’ve made. It’s not just a console it’s an experience. From the moment I unboxed it, I knew I was in for something special.

Love the size and weight. It runs a little hot, but haven't had any issues yet.

Im someone who is new gaming and bought the digital version to skip going to go somewhere to actually buy a game, im loving the PS5 but surprised how much storage is easily used. Ive downloaded maybe 15 games and already half storage is used :( super happy the controller has a built in mic!

Smaller than the original ps5 and doesnt come with disc, but it is good

My nephew loves the ps5 and was really excited to have it! Of course we’d always recommend this ps5

One of the best purchases you can make, this provides ease of use, and such amazing gameplay!

My grandson can't stop playing he is very hooked..

It’s a PlayStation five what else do you expect it . It is only is excellent

Even better than the last one. Clear and faster! I love it so far although a little heavy.

This is my first Playstation console since i had my ps3 definitely worth the money great graphics and quality

A Next-Gen Powerhouse with a Few Quirks The PS5 is a significant leap forward in console gaming. The lightning-fast SSD load times and immersive DualSense controller elevate gaming experiences to new heights. The console's powerful hardware delivers stunning visuals and smooth gameplay. However, the bulky design and occasional system crashes can be frustrating. Additionally, securing a PS5 has been a challenge due to high demand. Overall, the PS5 is a fantastic console that offers a next-gen gaming experience, but it's not without its flaws. If you can manage to get your hands on one, it's definitely worth considering.

Works good no issues look good and holds up really well