Customer Ratings & Reviews

I love my PS5! The graphics look amazing and games load super fast. The controller is the best part because it makes everything feel more real when you play. The only thing I don’t like is how big the console is and that the storage fills up quickly. Other than that, it’s been awesome to use.

Excellent one. Fast and easy performance. It has more storage capacity space, I recommended it to everyone.

I love the PS 5! The lightning-fast SSD practically eliminates load times, making every game feel incredibly smooth and immersive. The graphics are stunning, with rich detail, vibrant colors, and incredibly fluid performance. The PS5’s interface is clean and intuitive, the game library is loaded with fantastic exclusives, and backward compatibility makes it easy to bring your favorite PS4 games along. The console runs surprisingly quiet for the power it delivers, and the overall experience feels premium from top to bottom.

The PlayStation 5 is everything I hoped for in a next-gen console and more. Setup was quick and easy, and the user interface feels smooth and intuitive. The hardware is powerful — games load in seconds thanks to the ultra-fast SSD, and the graphics are stunning, with vibrant colors and impressive ray tracing that make worlds feel alive. The DualSense controller is a real game-changer; the adaptive triggers and haptic feedback add an entirely new layer of immersion, especially in games like Astro’s Playroom and Spider-Man: Miles Morales. I also appreciate how quiet the PS5 runs compared to previous consoles, even during graphically intense moments. Storage space is decent, and the ability to upgrade it is a plus. Streaming apps work flawlessly, making it an all-in-one entertainment hub. Overall, the PS5 delivers on both performance and innovation. It’s not just a step up — it’s a leap forward for gaming. Highly recommended for anyone who wants the best console experience available today.

Great console, like how slim it is. Fits very nicely on my tv stand without being too bulky. Performs well while playing. Overall a good console.

What can't the PS5 do?!?!?! Amazing console for all ages. It does not take that much space and because this is the digital edition, no disc required. Very reliable, runs games at an amazing speed. It comes with 500 gb, which is enough to download many games from their online store. It comes with one controller, and when you start up your console for the first time, it gives you a tutorial of what your controller can do, and with the dual sense features, it allows you to experience gaming in a whole different level. Would recommend anyone who is looking for a console to get this one.

I I recently purchased a PS5 from Best Buy, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was excellent. The staff greeted me right away, answered all my questions about the PS5, and made the whole process smooth and stress-free. They were very professional, knowledgeable, and genuinely helpful without being pushy. The checkout process was quick, and they made sure I understood everything about my purchase before I left. It’s rare to find a team that’s both efficient and friendly, but this location definitely delivered. Overall, it was a great experience, and I highly recommend shopping here if you’re looking for top-notch customer service and professionalism. I’ll definitely be back for future purchases!

Great system, works very well with very few issues. Interface is user friendly, ease of use is outstanding

The PlayStation 5 is hands down one of the best investments I’ve made in gaming. The speed is incredible—games load in seconds thanks to the SSD, and the graphics are jaw-dropping with 4K and ray tracing support. The DualSense controller takes gameplay to another level with adaptive triggers and haptic feedback that make you feel every detail, whether it’s drawing a bowstring or driving over rough terrain. The interface is smooth and easy to navigate, and switching between games or apps feels seamless. Backward compatibility is a huge bonus too—I can still enjoy my PS4 library while experiencing new next-gen exclusives. Overall, the PS5 isn’t just a console—it’s an immersive experience. If you’re on the fence, it’s 100% worth it.

I’d owned a PlayStation 5 several years ago for a short time before selling it to a friend - I just wasn’t playing video games much at the time and figured my friend would get much more use out of it than me. Recently I’d seen this console was on sale and with it already being significantly cheaper than the original model I’d bought years ago (nearly $300 cheaper), I figured I’d give it a go again. With the alternative being to drop a few thousand dollars on a gaming PC to play the same games available on PlayStation, it’s safe to say I love this thing. I play games pretty frequently on it by myself and locally with friends, and I use it for movies and shows. I do not regret buying it this time around and get a significant amount of use on it that I think justifies the price, especially when it’s on sale. Get one!

If you wanted to build a pc tower that could play high level games at 4k and 120fps you’d be staring $1000 in the face. This thing is basically a tower pc at the fraction of the price. I like the size and portability of the slim edition. I don’t miss the disc drive, I have plenty of space for game and if I want I can easily add another 2 tb of storage, has a slot already there for it. My only grip is that it no longer comes with the vertical stand. The original version came with it, now we have too spend an extra $30 bucks for it. Sony should’ve found a way to include it in the original packaging for the slim. Even if that meant raising it’s price by $20.

Truck life can’t stop us from gaming — especially with the help of Best Buy.

I love it. Quieter than the og, runs real smooth and the games look great

Yhis was a solid purchase and works well for our needs. The ssd means it loads super fast.

The design is ver slick and clean. My son is very pleased with his console. He feels like the storage could be more due to some games such as call of duty that takes up about 256 GB

I personally love the playstation 5 slim, it's sleek and very aesthetically pleasing to the eye, everything was packaged very well. Chef Kiss! I love gaming and watching TV on the high quality resolution and graphics.

Runs really smooth, doesn’t lag at all , controller battery is really good

works just as expected! controller does get stick drift very quickly though.

Very good. Expensive. Moving up to a PS5 from an XBOX One Series X one X. The system seems to have better audio from games, music, and TV than did the XBOX. And that is both wired with Audio Quest Cinnamon Cables. The interface is not as streamlined as the XBOX, but the home screens have a nice ambient music track that plays when on them. Speed seems similar if not giving a nod to the PS5. Controller is very different. XBOX wins for layout. PS5 wins for button count, on-board speaker, touchpad, and removable paddles - upgraded Sony controller; similar to the XBOX Elite 2 controller. Who ever thought putting the D-pad above the stick, well they were wrong; bad idea…but getting used to it. Headset connectivity has had zero issues, unlike the XBOX where sometimes it disconnects or won’t connect, or mic won’t work. Not so on the PS5, it just works. Size, color, and shape, XBOX wins. PS5 is big, bulky, and bright white, not fading gracefully into the background but sticking out like an oddly shaped sore thumb. Playstore is very much like the XBOX store. So much so I was hard pressed to see which games I could not get on my PS5. Though not the same for all, I was able to get all the games I play on the PS5. No issues there. The highest level subscription provides similar benefits between consoles, with a more reasonable price on the PS5. All in all, I like it, and will continue to use it letting MS keep their huge subscription price increase.

I’m very satisfied with this product. The quality exceeded my expectations and it works exactly as described. It’s easy to use, well-made, and feels durable. I’ve been using it for a while now with no issues at all. For the price, this is a great value and I would definitely recommend it to others. I would gladly purchase it again.