Customer Ratings & Reviews

The console was worth the money.Better graphics,loaded into games faster, overall the console was a step up from the playstation 4 that was worth it.

What can't the PS5 do?!?!?! Amazing console for all ages. It does not take that much space and because this is the digital edition, no disc required. Very reliable, runs games at an amazing speed. It comes with 500 gb, which is enough to download many games from their online store. It comes with one controller, and when you start up your console for the first time, it gives you a tutorial of what your controller can do, and with the dual sense features, it allows you to experience gaming in a whole different level. Would recommend anyone who is looking for a console to get this one.

PS5 ain’t just a console - it’s a beast. Every click, every frame, pure power. Feels like the future in your hands. Fast loads, insane graphics, and that DualSense? Straight magic. This is what gaming should feel like

In love and couldn’t get any better ! Runs smooth, completely quiet, and the loading for any game is incredible. It’s a Ferrari compared to the ps4 . The controllers could use a little bit longer battery life at a full charge , but it’s not terrible !

PS5 is an absolute game-changer! The graphics are stunning, load times are super quick, and the controller's haptic feedback adds a whole new dimension to gameplay. The exclusive titles are fantastic, and the overall performance is top-notch. Highly recommend for any gaming enthusiast!

We enjoy the PlayStation 5 overall. The graphics are great and gameplay runs smoothly. The dashboard is more complicated than previous PlayStations and takes some getting used to. We’ve also had issues with the controllers developing stick drift much earlier than expected, which is disappointing. Another downside is the camera — it’s been difficult to find a compatible, working option. Still a good console performance-wise, but there are a few frustrating drawbacks.

The purchase process was simple and easy and was ready for store pick up the same day. Walked in there was a line of about 6 people waiting for their pick-ups. Only took about 5 mins to get to the counter, the associate scanned my email and brought out the PS5 quickly. I asked for a bag he claimed they didn't have one so I explained my son was in the car and this was his Christmas present so he went out of his way to get 2 bags and successfully cover it. That meant alot to me what great service. 5 stars great experience at this knoxville location.

I decided I needed to upgrade from my PS4 so I purchased this as a Christmas gift to myself. The PS5 is better than the PS4 due to massive hardware upgrades, delivering near-instant load times, stunning 4K graphics with ray tracing, higher frame rates (60-120fps), and the immersive DualSense controller with haptic feedback and adaptive triggers, while the PS4 offers affordability and a vast game library at slower performance, though PS5 also plays PS4 games with enhancements.

I love my PS5! The graphics look amazing and games load super fast. The controller is the best part because it makes everything feel more real when you play. The only thing I don’t like is how big the console is and that the storage fills up quickly. Other than that, it’s been awesome to use.

The PlayStation 5 is an outstanding console that delivers incredible performance with stunning graphics and lightning-fast load times. The innovative DualSense controller enhances the gaming experience with its haptic feedback and adaptive triggers. The extensive library of exclusive titles, like "Demon's Souls" and "Spider-Man: Miles Morales," showcases the PS5's capabilities beautifully. Overall, it's a fantastic investment for any serious gamer looking for immersive gameplay and cutting-edge technology.

I really like the slim compact look and design! I feel like it's definitely an improvement over the original model! I'm much happier with the digital version than the disk version!

I upgraded to a PS5 from a PS4. Best choice ever! I was having serious storage issues with my PS4, and newer games were coming out that i couldnt play on my PS4. I have downloaded several games that are fairly large, and i still have so much storage left over. The speed difference of the 5 compared to the 4 is insane. The 5 is also super quiet, and doesnt sound like an airplane; nor does it overheat like my 4. Upgrading was the best choice i've made!

Love how small and compact the new console is! Same amazing gaming experience with just a much more space effective look!

I wasn’t sure what to expect, but this product completely blew me away! From the sleek design to its outstanding performance, every detail was thoughtfully crafted. It’s rare to find something that not only meets but exceeds expectations. The quality is top-notch, and it feels like it was made to last. I’ve recommended it to friends and family, and they all love it just as much. If you’re on the fence, take the plunge—you won’t regret it! This has quickly become one of my favorite purchases ever.

The PlayStation 5 is a game-changer! The graphics are stunning, with super-fast load times thanks to the SSD. Games run smoothly at 4K, and the DualSense controller adds an entirely new level of immersion with its adaptive triggers and haptic feedback. The UI is sleek and easy to navigate, and backward compatibility with PS4 games is a great bonus. The only downside is that it's still a bit hard to find in stock, but if you can get one, it’s absolutely worth it. Highly recommend!

I’d owned a PlayStation 5 several years ago for a short time before selling it to a friend - I just wasn’t playing video games much at the time and figured my friend would get much more use out of it than me. Recently I’d seen this console was on sale and with it already being significantly cheaper than the original model I’d bought years ago (nearly $300 cheaper), I figured I’d give it a go again. With the alternative being to drop a few thousand dollars on a gaming PC to play the same games available on PlayStation, it’s safe to say I love this thing. I play games pretty frequently on it by myself and locally with friends, and I use it for movies and shows. I do not regret buying it this time around and get a significant amount of use on it that I think justifies the price, especially when it’s on sale. Get one!

Purchased this as a birthday gift for my son. He's completely immersed with his PS5. The graphics, options, and all enhancements overall definitely set this console apart! So far, the console is operating smoothly. I've read about overheating issues but even with as much as my son uses it, there's been no issues with this ps5.

I’ve had this PlayStation 5 Slim now for approximately a month and I’m very satisfied with the quality overall. I’ve never owned a PlayStation in my life and for the past couple years, I’ve been very curious to try one out (I’ve always had Xbox and Nintendo). This is technically my second PlayStation I purchased, the first one I bought from Best Buy back in December 2023 and unfortunately it had technical issues so I had to get another one. Normally, with this being my first experience with a product, I would just give up if something broke on me that quick. I know however, that PlayStation has a great ecosystem of video games and I didn’t want one bad system experience to deter me from enjoying PlayStation altogether. So far this PlayStation I have is holding up great and I’m very happy about that. The first thing I noticed after getting everything set up was how amazing the dual sense controller is. When you’ve been playing on an Xbox controller since 2003 for the most part, it’s quite the experience going to something different like a PlayStation controller, especially with all the features like haptic feedback and adaptive triggers. That in itself is almost worth buying a PlayStation because of how a lot of games take advantage of these features. Additionally, once you get the system set up, you HAVE TO PLAY Astros Playroom that comes included with the PlayStation. This game will help familiarize you with your new system and the controller and all it’s features. In my opinion, this is a gold mine for PlayStation and I hope to see they do more with Astros Playroom in the future. I also recommend at the very least getting external/additional storage as games now are getting quite large and you really only get approximately 800 GB after all the updates out of the box. Getting an additional controller and a charging station is also essential. The battery life on these controllers are not the worst but also not as good as Xbox controllers with batteries from what I’ve noticed and it’s always good having an extra one on standby so you never have to take a break from gaming if your controller needs to charge. The official PlayStation charging stations are relatively inexpensive and it’s something you should get if you plan to use your PlayStation for any meaningful amount of time. You will also want to subscribe to PlayStation online service (PS+) if you plan to play any games online or record anything. There’s different tiers depending on what you need for your subscription, but a my opinion, it’s essential if you want to get the full experience out of your PlayStation.

Runs really smooth, doesn’t lag at all , controller battery is really good

I've had the PlayStation 5 (PS5) for several months now, and it has truly redefined my gaming experience. Here’s why I believe the PS5 is an outstanding console: **Pros:** 1. **Incredible Performance**: The PS5’s custom AMD Ryzen Zen 2 processor and RDNA 2-based GPU deliver lightning-fast performance and stunning graphics. Games run smoothly at 4K resolution with high frame rates, providing an immersive and visually spectacular gaming experience. 2. **DualSense Controller**: The new DualSense controller is a game-changer. The haptic feedback and adaptive triggers offer a level of immersion that I’ve never experienced before. Feeling the tension of a bowstring or the rumble of different terrains in my hands adds a new dimension to gameplay. 3. **Lightning-Fast Load Times**: Thanks to the ultra-fast SSD, load times are virtually non-existent. This means more time playing and less time waiting, which enhances the overall gaming experience significantly. 4. **Backward Compatibility**: The PS5’s backward compatibility with most PS4 games is a huge plus. I’ve been able to enjoy my existing library of PS4 titles with improved performance and graphics, making the transition to the new console seamless. 5. **Stunning Design**: The sleek, futuristic design of the PS5 makes it a striking centerpiece in my entertainment setup. It’s not just a gaming console; it’s a statement piece. 6. **Exclusive Titles**: Sony’s lineup of exclusive games, such as "Demon’s Souls," "Ratchet & Clank: Rift Apart," and "Spider-Man: Miles Morales," showcases the full potential of the PS5. These games are visually stunning and take full advantage of the new hardware capabilities. 7. **User Interface**: The redesigned user interface is intuitive and user-friendly. The new features, such as the Control Center and Activities, make it easy to jump into games, track progress, and stay connected with friends. 8. **3D Audio**: The Tempest 3D AudioTech provides an immersive audio experience, especially when using compatible headsets. The spatial sound adds depth and realism to the gaming environment, making every sound more impactful. **Cons:** 1. **Size**: The PS5 is quite large, which might be an issue for some setups. It requires a significant amount of space, so planning your setup accordingly is essential. 2. **Storage Space**: The internal storage, while fast, is somewhat limited at around 825GB. With the size of modern games, this can fill up quickly. However, Sony has enabled support for additional storage options, which alleviates this concern. 3. **Availability**: Due to high demand, the PS5 has been challenging to find in stock. This is more of a temporary issue, but it has been frustrating for many potential buyers. 4. **Price**: The PS5 is priced at a premium, which might be a consideration for some. However, the performance and features it offers justify the cost for many gamers. Overall, the PlayStation 5 is a phenomenal console that delivers on all fronts. Its incredible performance, innovative DualSense controller, and impressive game library make it a must-have for any gaming enthusiast. Despite a few minor drawbacks, the PS5 sets a new standard for next-generation gaming. If you can get your hands on one, it’s an investment that will provide countless hours of entertainment and an unparalleled gaming experience.