Customer Ratings & Reviews

I recently purchased a PlayStation 5 from Best Buy, and I couldn't be happier with my experience. From the moment I walked into the store to the moment I left with my new console, everything was seamless and enjoyable. **Store Experience:** The layout of the store was well-organized, making it easy to find the gaming section. The staff was friendly and knowledgeable, ready to assist with any questions I had about the PS5 and its features. They provided me with helpful information about the different bundles available, including games and accessories, which made my decision-making process much easier. **Availability:** I was pleasantly surprised to find that Best Buy had a good stock of PlayStation 5 consoles. I had been checking various retailers for weeks, and it was refreshing to see that Best Buy had them readily available. They also offered a variety of bundles that included popular games, which provided great value for my purchase. **Online Ordering:** For those who prefer shopping online, Best Buy's website is user-friendly and efficient. I was able to check stock availability at my local store and even reserve a console for in-store pickup. The process was straightforward, and I appreciated the option to avoid long lines. **Customer Service:** The customer service at Best Buy was top-notch. When I had a minor issue with my purchase, the staff was quick to resolve it, ensuring that I left the store satisfied. They also provided information on the warranty and return policy, which gave me peace of mind. **Overall Impression:** Overall, my experience purchasing a PlayStation 5 from Best Buy was excellent. The combination of great customer service, product availability, and a pleasant shopping environment made it a standout experience. I highly recommend Best Buy for anyone looking to purchase a PS5 or any other gaming equipment. I’m thrilled with my new console and can’t wait to dive into the gaming world it offers! If you're in the market for a PlayStation 5, definitely consider checking out Best Buy!

I recently bought a PS5 from Best Buy and the whole experience was excellent. The checkout process was fast and simple, and I received updates every step of the way. The console arrived on time and in perfect condition. Setup was easy, and the graphics and performance are absolutely next-level. I’ve been playing for hours and couldn’t be happier. Highly recommend both the PS5 and buying it through Best Buy!

Was time to finally jump on board with "Next Gen" consoles from my PS4. The controller is amazing, the console looks futuristic. Love it!

My son loved it for his birthday. The graphics are amazing and the speed is incredible. Games and videos feel smoother and look better. It also has Paramount+ which my son enjoys using to watch Tulsa king and other shows.

Bought this for my grandson for Christmas. I like that there are no game disks to lose, break, scratch etc. Just go to the game store and download each game. It's a nice slim design and is easy to operate for him.

The PlayStation 5 is an amazing console with fast performance, stunning graphics, and an incredibly immersive Dual Sense controller. It delivers a smooth, next-gen gaming experience that feels worth every penny.

My son loves it. He waited several years to get this and has played it non stop. Not sure how it will hold up but as of right now it works great.

great ps5 . very affordable and plays great . doesn’t have the loud fan issue like the ps4 and the graphics look great

I absolutely love my PlayStation 5. The performance is outstanding — fast loading times, smooth gameplay, and a truly next‑gen experience in every way. The DualSense controller adds an incredible level of immersion, and every time I use the console, I enjoy it even more. I also have to say that I love shopping at Best Buy. Their service is reliable, the process is easy, and I always feel confident buying my tech there. Getting my PS5 through Best Buy made the whole experience even better. Highly recommended.

I purchased this PlayStation 5 for my son for Christmas. Works well, meets expectations!

W console! upgrades from a ps4 that i had been using for years! so glad i got the ps5!

It arrived within 2-3 days, on a Saturday. It was supposed to be delivered by Tuesday, but it came early. The PlayStation 5 arrived in perfect condition, plays beautifully, and is a big improvement from the PS4. However, if I had to criticize, I'd say it could have come with more storage. Additionally, I wish it had come with a stand. I'm more likely to trip on the charging cord, and the PS5 could slip off my desk.

I love this, for a while I had a PS 4, but I finally decided it was time to upgrade and I am happy that I did

Previously had the digital version so wanted the slim to see if it really would take up any less space. It fits perfectly in my setup and looks a lot more sleek then the og version did. I also really appreciate that it finally went on sale!

I bought this PS5 for my son as a gift for Christmas and he loves it. He said the quality is great. Everything is bold, smooth, and just superb from the motion to the colors and the speed. Highly recommend.

Honestly, this was my first big purchase ever with my own money, and I must say it was worth every penny. I find the digital slim easier and more accessible as I can just download games online rather than getting a physical disk. The performance of this console is ridiculous, as you get to experience double effects from the game to the controller in your hands. Hands down, my favorite console, and I will continue to love PlayStation for its inventions.

Nice little upgrade on the Ps4 but mainly in terms of loading and download speeds.

Well it works better and faster than my PS4. I can do everything I need. I hate the controller but that’s cause i’m a girl with small hands so that’s a me problem. But i love her down bad.

Great system, no complaints, like the reduction in size

Loving the PS5 so far. Super fast, great graphics, and the DualSense makes a huge difference. Runs smooth with no issues. Definitely worth it.