Customer Ratings & Reviews

Swift and easy, I always enjoy my time at bestbuy. Attentive staff that always handle your needs with care. As for the playstation, I feel that the console sells itself. The load times are fast and gaming in 4k (with the right monitor) is unbeatable. I don't yet see a need to upgrade to a PS5 pro since the regular PS5 handles all of my needs.

I have the pro now but all of the ps5 consoles are a true gaming experience 5 out of 5 stars for everyone of them don't let people lie to you these are the best gaming experience price to performance ps5 beats rtx 4090 and xbox series x… the 4090 and ps5 feel the same while playing and the controller is better than the xbox controllers… so ps5 wins over them all… i have tested them all… especially if you like plug and play but ya cant go wrong owning them all ;)

It’s perfect, I’m having no problems with it, and I’m able to play with my friends all the time.

Awesome customer service and the PS5 works wonderfully

Works perfectly fine, even ordered it barely pre owned and it came in basically perfect condition. Have had no problems with it.

Product came as suggested. Easy in store pickup. Everything worked as expected.

My daughter was so happy she loves it.. the best gift ever

I love the PS5,the system is phenomenal. The speed is incredible and when the graphics are amazing, especially when paired with a 4k TV. Best Buy made pick-up and trade-in of a PS4 Pro simple and quick.

PS5 was easy to install, could use an ethernet cable to complete the installation, but connects easily to wifi. It does get a bit warm, as others have mentioned, just locate it in an open area.

Great Christmas present for my son and truly loves it

Loved the product, been wanting to get slim size of PS. Happy with it.

As an avid PlayStation collector, having started my gaming journey with a PSP in hand, PS5 did not disappoint. I expected it to work flawlessly and the update in the overall comfort and utility is a major upgrade from the previiud generations.

Experiences like these were immediate and emphatic validation that the PS5 was worth the asking price.

I been putting off upgrading to a PS5 from a PS4 thinking it wouldn't be that big of a difference. Man was I so wrong! It has been a completely different experience. I can't believe I just now switched.

It's a PS5 it works as it should. Box was clean and delivered quickly

Product is performing flawlessly. Couldn't ask more.

Can't go wrong with PlayStation and it was another great experience from Best Buy. Fast, easy, and a competitive price.

Love it works great! Bought it for my son and ended up keeping it for myself!

Looks nice and good quality bought this as a gift and he was so happy. Came perfectly in the box and easy to hookup.

I love how my playstation can fit in just about any space. It holds enough storage for all my downloaded games. My controller is heavy duty and looks really cool. Overall, best product ever!