Customer Ratings & Reviews

Quick and easy pickup. Great new product for self.

My nephew loves it. He plays it al the time. He really loves the fact that it's in a projector.

Easiest pick up process by far! Placed it early morning and ready for pickup by 10am, was in and out!

Ordered it open box and has no issues. Smooth process, was ready for pick up in under 10 mins

Easy setup and transition from the old system. No issue or complaints.

Gift for my daughter she absolutely loves playing her game with friends.

Nice console. Store is great. Friendly people work here.

very good purchase 100% recommended I am very satisfied with this purchase

Easy pickup, fast service, exactly what I needed, LOVE OPEN BOX ITEMS !!

Great buy ,love it.. would make sure to buy the ps5 pro here next.

Ordered the PS5 and had it delivered to my house fast and free shipping.

Thanks Best Buy for helping me with my new PS5 Purchase Best product You guys are the best

Very good value if you can get it at msrp and has good exclusives

Bestbuy always be having the best deals in town, go get your ps5 or other electronics

Great system . Great service from Best Buy employees !

Hadn’t owned a PlayStation since the PS2, but wanted to play Hellsdivers 2.

I bought this PlayStation 5 as a Christmas gift for my partner and went with an open-box option, honestly not knowing exactly what to expect. I’m happy to say it exceeded my expectations. The console arrived in great condition — clean, well-packed, and clearly taken care of. It was obvious right away that this wasn’t a “beat up” return. Everything we needed was included, and setup was quick and painless. Performance has been flawless. The PS5 runs quietly, loads games fast, and the graphics are amazing. Even during long gaming sessions, there have been no issues with overheating or lag. The controller feels great, and the adaptive triggers and haptic feedback really do make a difference. What I appreciated most was the value. Choosing open-box saved money without sacrificing quality, and it still felt like gifting something special. Watching his reaction on Christmas morning confirmed I made the right choice. If you’re on the fence about an open-box PS5, don’t be. As long as it’s from a trusted seller, it can be a great way to get a top-tier console at a better price. I’d absolutely purchase open-box again.

Nice product from bestbuy always. I will continue to shop with bestbuy.

I got this as a birthday gift for my college student!!! Best gift ever!!!! I'm the favorite now!!!

Excellent item keeps the little ones occupied while I do house work