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Customer reviews

Rating 4.9 out of 5 stars with 6717 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 6,717 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the PS5 Slim may not boast the same bulk as its predecessor, its sleek design packs a punch in performance. The compact size doesn't compromise on power, delivering stunning graphics and lightning-fast load times. With an impressive array of exclusive titles and seamless integration with the PlayStation ecosystem, the PS5 Slim offers an unparalleled gaming experience. Its refined aesthetics and whisper-quiet operation make it a centerpiece in any gaming setup. Whether you're a casual gamer or a hardcore enthusiast, the PS5 Slim is sure to exceed your expectations and redefine the way you play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Perfect PS5! Powerful Performance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "The PlayStation 5 Slim Digital Edition is, without a doubt, the best console I've ever owned. The performance is spectacular; games load in seconds thanks to the SSD, and the 4K graphics look stunning and fluid. The new 'Slim' size is much more manageable and fits better in my entertainment center, which is a huge relief compared to the original model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is awesome—amazing graphics, super fast load times, and the new DualSense controller with cool features like haptic feedback. My girlfriend, who's not a big gamer, loves it. She’s into the quick load times and we’ve been having a blast with the PlayStation Plus Collection and some co-op games. It’s a perfect fit for both casual and hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Digital Edition deserves high praise for its impressive performance and sleek design. Without the physical disc drive, it's more affordable and streamlined, offering the same powerful hardware as the standard model. It provides a seamless gaming experience with fast load times, stunning graphics, and access to a vast library of digital games. Overall, it's an excellent choice for those who prefer a digital-only gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Review – A Next-Gen Experience That

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is everything I hoped a next-gen console would be and more. From the moment I unboxed it, the sleek futuristic design and solid build quality made it feel like a true leap forward. Performance is outstanding. Games load almost instantly thanks to the custom SSD, which completely changes the pace of play. No more long loading screens—just jump in and enjoy. Graphically, the PS5 shines with ray tracing, 4K resolution, and smooth frame rates that make worlds feel alive and immersive. Titles like Demon’s Souls and Spider-Man: Miles Morales really showcase what this hardware can do. The real star, though, is the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion I never realized I was missing. Whether it’s the tension of drawing a bowstring or the subtle rumble of raindrops, it makes every game more engaging. I also appreciate the new user interface. It’s clean, fast, and makes switching between games or apps seamless. Backward compatibility with most PS4 titles is a huge bonus—I can replay my favorite older games while enjoying noticeable improvements. Overall, the PS5 is a powerhouse. It feels like a true step into the future of gaming, offering speed, visuals, and immersive features that set it apart. If you can get your hands on one, it’s absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next Level Gaming Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 Slim runs super smooth, and I love how much quieter it is compared to the original model. Setup was quick, the graphics are insane, and the load times are almost instant. The slim design also fits perfectly in my setup sleek and powerful all in one. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Experience Yet Thanks Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with both the product and the buying experience. The PS5 is everything I hoped for—fast, powerful, and packed with amazing features. The graphics are stunning, load times are nearly instant, and the new controller feels great in my hands. Best Buy made the whole process easy and smooth. Shipping was quick, and the console arrived in perfect condition. I highly recommend the PS5 to any gamer looking for the next level in performance and gameplay—and Best Buy as the place to get it!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 delivers fast loading, stunning graphics, great performance, and an excellent game library, making it a must-have console for both casual and dedicated gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a game-changer with its super-fast load times, stunning 4K graphics, and the immersive DualSense controller. It’s sleek but big, so you’ll need space. Backward compatibility is great, though the exclusive game library is still growing. Overall, it’s a powerful and impressive console for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this store and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is absolutely incredible, and I’m glad I picked it up at Best Buy. The buying process was smooth, and the staff was helpful with answering questions. The console itself is super fast, the graphics are stunning, and the new controller makes gaming feel more immersive than ever. Best Buy had it available at a fair price and made the whole experience stress-free. Couldn’t be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim Beauty & Beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautifully redesigned slim version of the original PS5. I love the clear stands for horizontal placement. I own both versions of PS5, and this one takes much less space, though it is as fast and quiet as the other one. The slim version has two USB-C ports on the front, whereas the original PS5 has one regular USB + USB-C. However, there is a standard USB port on the back of this unit. The original PS5 I have has a CD Drive, so I got the slim Digital version for my kiddos; no need for the second CD version in the house. Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 no disc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely fast shipping and super easy to set up. i ordered it for pickup but it went out of stock before i could get it and best buy worked with me so fast to ensure i got it before the holidays. great memory and very fast given that it’s used. very good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Genuinely worth the hype

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a game console since the Switch in 2016. I genuinely regret that because the PS5 performance and PS Plus catalog are awesome! The console even looks amazing and the features of the DualSense controller are genuinely entertaining. Based on reviews I've found online, the PS5 performance beats the XBox Series S/X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Slim Won Console Wars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim from Best Buy is an absolute game-changer! It's sleek, quiet, and fits perfectly in my setup. The performance is just as impressive as the original, with faster load times and stunning graphics. Def enjoying better game play than with my previous Xbox One. Best Buy's fast shipping and easy pickup made the whole experience seamless. Highly recommend!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son's Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was simple and easy and was ready for store pick up the same day. Walked in there was a line of about 6 people waiting for their pick-ups. Only took about 5 mins to get to the counter, the associate scanned my email and brought out the PS5 quickly. I asked for a bag he claimed they didn't have one so I explained my son was in the car and this was his Christmas present so he went out of his way to get 2 bags and successfully cover it. That meant alot to me what great service. 5 stars great experience at this knoxville location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Console I Never Knew I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned an Xbox Series X and wanted the best of both worlds so I finally bought this PS5 Slim and I am absolutely loving it. It runs very smooth and I can now play all of the amazing Sony exclusive games like Ghost of Tsushima and Helldivers 2, which is the main reason for my purchase. Console is quiet and it looks cool. The only downside is the Dual Sense Controller has a very short battery life compared to what I'm used to (Xbox Elite mk2 controller with a ridiculously long battery life). Despite that, 10 out of 10 from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Purchase Experience for the Play station 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with the experience. The website made it easy to locate the product, and the checkout process was seamless. I was lucky to find it in stock since the PS5 is still in high demand. The shipping was fast, and the packaging was secure. The console arrived in perfect condition, and setting it up was straightforward. The PS5 itself is an incredible piece of technology—super-fast load times, stunning graphics, and an immersive gaming experience. I also appreciate Best Buy’s extended warranty option, which gave me peace of mind. The customer service team was helpful in answering a few questions I had about accessories. Overall, I’m thrilled with my purchase and the service Best Buy provided. Highly recommended for anyone looking to buy a PS5 or any other gaming products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my PlayStation 5 for a few months now, and it has exceeded all my expectations! The graphics are stunning, with vibrant colors and a level of detail that makes every game feel immersive and next-level. Games load almost instantly thanks to the super-fast SSD, which is a huge improvement over previous generations. The new DualSense controller is another standout feature—the adaptive triggers and haptic feedback really add to the gaming experience, making it feel more interactive and realistic. The PS5’s UI is sleek and easy to navigate, and switching between games or apps is quick and smooth. Plus, backward compatibility with PS4 games is a great bonus; I’ve been able to enjoy a lot of my older favorites with faster load times and sometimes better performance. The PS5 also runs quietly, which I appreciate. Overall, I’d highly recommend the PS5 to any gamer looking for cutting-edge performance, stunning visuals, and an all-around great gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ps5! The older model is great, but the newer one looks fantastic, same performance with a sleek new look. Playstation has the best exclusive games, an awesome app to purchase games away from home. Bought this version as my secondary ps5 to use with the ps portal when they are available. Easy maintenance for cleaning, can upgrade your storage with an m.2 ssd in minutes, and so many accessories to choose from. Have and will always buy Playstation. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast, Powerful, and Worth It!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is easily one of the best consoles i have owned. The speed is incredible games load almost instantly, and switching between apps feels smooth. The graphics and frame rates make a huge difference, especially on a 4K TV. The new DualSense controller is a game changer, the adaptive triggers and haptic feedback really make gameplay more immersive.

    I would recommend this to a friend