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Customer Ratings & Reviews

$688.99

Customer reviews

Rating 4.9 out of 5 stars with 7385 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,385 reviews
  • Rated 5 out of 5 stars

    Ordered PS5 for Pickup - Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was quick and friendly when I came to pick it up. I ordered it around 9pm on a Saturday, and was able to pick it up when they opened the next day. The Device speaks for itself: top notch gaming and entertainment experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the new PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally caved in and bought a PS5 after my old PlayStation died. It was worth it. I can finally play all the games I’ve been wanting to for the past few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase had it delivered with handle care awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using best buy for all my electronic needs for over 10 years! Always has the products in stock and a great Geek Squad Team! Best Store for Your Electronic and Household needs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clovis ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for such little time to buy holiday gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Morher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a birthday gift- he wanted to be able to play in the living room! I get to see him more which is great - over all no complaints about the machine itself. He wanted the digital console for it’s convincing- but is nostalgic about the discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nephews Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift was extra special because my nephew has been waiting for his Ps5 since it came out! We suffered the lost of our grandpa and his mom couldn’t afford to get it so i made sure i was able to purchase his game i ordered it and it even came a day before the scheduled day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5. It’s smaller and fits in a regular suitcase compared to the original, and it’s much lighter too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well customer service. Associates helpful. Did have product in stock. Front cashier good customer service. Did explain warranty. Like the Product.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Bought it for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again if I didn’t already own one. Bought it for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good. got it for my man and he was happy and came good condition.! the guy helped me out a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe I gave my nephew this and he loves it he plays it day and night and in days he can’t make it I’m always there.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation 5 is cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware. The game selections aren’t terrible but could be better. Overall a solid purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 4 out of 5 stars

    Christmas gift for my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Christmas. I don’t like the fact that you cannot buy some discounted online games without having the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the digital slim. It’s not as big and bulky as the original disk PS five

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and knowledgeable , one thong I really liked is he really wanted to make sure I got what I was looking for instead of making a sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas 2025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived on time and in good condition.delivery driver took care to set the package by my door with care. I appreciate the ease of service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love my ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice i love my ps5 the performance is good, now its running good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quit spamming me for reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Um its a playstation. need i say more. walked into bestbuy. went to counter dropped the cash walked out of the store. it was a pleasant walk. cool breeze. got into car drove home. seemed like i hit all the green lights. opened the box. looked at the unit and said. Sony should hire apples product designer because this thing is hideous. Slapped it into the entertainment cabinet plugged it in closed the cabinet door. (could not stand looking at it any longer) Turned it on, and guess what? it did exactly what it was expected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make my kids happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play video game all the time, my kids all have PlayStation 4 so I take it from them than I bought PlayStation 5 for them, they like it.

    I would recommend this to a friend