Customer Ratings & Reviews

Loving my PlayStation 5 from Best Buy! Easy to order and got it fast. The PS5 is amazing - super quick, graphics are awesome, and the new controller is cool. Games look and play great. It's easy to use and I can still play my old PS4 games on it, which is a nice plus. It's a bit big, but totally worth it for how good it is. Definitely recommend it for anyone wanting to upgrade their gaming. Thanks, Best Buy!

Great console! I typically uses it as a travel console for when im petsitting and it is very easy to plug and play! i did end up getting one of the m.2 storage expansion drives because it doesn't have a ton of storage but otherwise its great.

This is the most amazing PlayStation ever this digital game? Awesome how I work with the PlayStation off the first model of this but this one is great. The graphics are amazing and feels real good. I recommend you want to get something. PlayStation five complete is the best price and quality Best Buy great prices

works amazing, great quality in product, fast internet service

All you can expect from PS SONY platform and much more

pretty good console. works pretty well. pretty fast not bad at all

It arrived within 2-3 days, on a Saturday. It was supposed to be delivered by Tuesday, but it came early. The PlayStation 5 arrived in perfect condition, plays beautifully, and is a big improvement from the PS4. However, if I had to criticize, I'd say it could have come with more storage. Additionally, I wish it had come with a stand. I'm more likely to trip on the charging cord, and the PS5 could slip off my desk.

I I recently purchased a PS5 from Best Buy, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was excellent. The staff greeted me right away, answered all my questions about the PS5, and made the whole process smooth and stress-free. They were very professional, knowledgeable, and genuinely helpful without being pushy. The checkout process was quick, and they made sure I understood everything about my purchase before I left. It’s rare to find a team that’s both efficient and friendly, but this location definitely delivered. Overall, it was a great experience, and I highly recommend shopping here if you’re looking for top-notch customer service and professionalism. I’ll definitely be back for future purchases!

The new PS five Slim brings power and amazing graphics to your overall gaming experience by far one of Sony‘s best devices for gaming for sure and when paired up with the PlayStation portable. It is chefs kiss.

I really have been enjoying this product. It has been amazing

This works perfect, I love the size and the performance.

My son loves it. Sleek and slim. Works great!!!!!!

The PS5 offers stunning graphics and incredibly fast loading. The DualSense controller enhances immersion. It's powerful, quiet, and has a great selection of exclusive games. A top-notch next-gen console!

⭐️⭐️⭐️⭐️⭐️ I picked up a PS5 from Best Buy for my son’s birthday and it was the best decision ever! The whole process was super easy, and as always, Best Buy didn’t disappoint. My son was over the moon when he opened it—his reaction made the day unforgettable. I’ve been shopping at Best Buy for years and I’m always happy with the service and the quality of everything I buy. They’ve never let me down. Thanks, Best Buy, for making this birthday one to remember!

I like it I’ve been playing a lot of 2k on it and it’s lwk fire

Great gaming system. The digital version helps save space.

Love my PS5, best buy had everything ready for me to pick up it was super easy and fast! Thanks best buy for always having what I need.

I LOVE this PS5 product! I’ve spent countless hours on it already and love the graphics and the speed!!! So glad I purchased this!

The PSS is the one of the game systems today, has a great display, and needs no memberships to purchase unlike Xbox. The PSS has a sleek look that's professional and light in the hands. The game system has multiple charger ports if you have multiple controllers, and that's an upside for the game. I think the PS5 is a little expensive, but it's worth it. If you do a comparison between the PS5 and Xbox is Xbox have a membership so by buying 600 for the game system, you will have to buy the membership to actually play games. That's crazy. PS5 doesn't have that, with a $100 dollar difference. I was going to buy an Xbox, but I had seen allegations that Xbox up charging their customers with the membership, and the customers was upset by this, and that was a considerable factor for me by not buying the game system. The PS4 I had usually got dirty easier and had dust, the one I have one doesn't and I like that, so I don't have to worry if the game don't work by the dust. On the PSS, the features are clean, expressive, and the PS4 is simple. My expectations for the game were fine because I really didn't inspect much change. The benefits of the PSS that's for me are that I can play games and talk with people. Pro and cons for having a PSS is experience with friends, and cons are the price due to inflation. This product is good for playing games with friends, and content making.

[Employee of bestbuy] Love that is compact, with no disk. Seems to be better as far as over heating lesser. Great graphics.