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Customer Ratings & Reviews

$868.03

Customer reviews

Rating 4.9 out of 5 stars with 7384 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 7,384 reviews
  • Rated 5 out of 5 stars

    Perfect for traveling

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work and it perfectly fits into small backpacks so it’s very easy to transport and fly with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean console. job well done guys just one thing. The cooling system is slow faster fan or bigger cause it heats up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ps5 EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5, condition was perfectttt. Also very nice staff, the girl was very nice when I went to pick it up. Fast too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like playing cod, good costumer service and the staff were really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy (no pun intended)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was everything as advertised, digital version is much more convenient for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected great customer service also easy check out I laid for my order online and everything was smooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in store as a a Christmas gift for my husband. He loved it. Works great and lots of options for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the PlayStation 5 and the the fact you can download the games versus having to go purchase from the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hardware Held Back By Mild Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of both the controller and console. And with the rx 5700 playing games on this and my gaming rig are different only in fps now. But the lack of support for features like a web browser hurt the overall experience. I was hoping to buy a new media center with this console but the lack of media apps and a proper browser prevent that. Otherwise a great gaming experience and as a first time playstation user it was overall good but lacking in some areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice I would 10/10 recommend very clear quality and works great, Also holds a good amount of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and great platform. Highly recommended this Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller went out sooner than expected but all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good quality and good service with game is best bundle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Additional Space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital version is the best choice. Purchase additional WD storage drive(Internal) for space. It’s necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video game ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who want to play in comfort and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i expected, cones with remote and all cables easy to install and have fun

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    exchange not accepted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very unpleasant time purchasing the product. I originally bought the product online and there was an issues in which the store could not accommodate. I called cust service and they told me the store should be able to accommodate but they did not. The product ended up costing me an additional $170 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, much faster then the ps4. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from ps4 was 100% worth. Would recommend buying a more advnaced controller though it feels a bit weak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Love the ability to play ps4 games with my PS5. Also the ability to add more memory is very good

    I would recommend this to a friend