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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7363 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,363 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game stop working the same week I’m not happy about this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Play Stationt never funtional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my bad desition in the best buy store with a products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital wasn't reliable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital PS5 wasn't at all reliable. Had to return for the regular console.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Technical Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work, when using a wired headset it doesn’t work correctly . The connection is 3.5 jack - I’ve tested with other headsets & other controllers - same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rude and open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was open manager didn’t care remote rattles and PlayStation lags shouldn’t of bought it…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't get my product.driver not delivered my items

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible all around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor experience no warranty protection no console support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get this product even though it was for my daughter for Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive my package and I was pretty mad but atleast they refunded me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Don't Care For Its Customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 console and it was not at my door when i got home. I called to make best buy aware and was told they could not help me i give bestbuy a bad review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 not working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy it 6 months later and no, it doesn't work and it has no warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive my package and they won’t refund or redeliver 0/10!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No order yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order. Went to the store after being told it would be ready

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The ps 5 is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't work. It is not good for the money.it take to long to download if it's does.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GPU Burn Out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a total of 24 days and GPU burnt out . Every disappointed that a pro is having these issues still

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and stop working 1 month later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 slim

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rready son have not even 1 year and my ps5 burned is not workin

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control don't work. It's crazy to program the console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what it seems just looks nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item will not stay powered on return policy sucks had to send back to PlayStation not even two weeks as a birthday gift.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop came scratched at the bottom and a smudge on top that wont come off …paid full price and it was brand new

    No, I would not recommend this to a friend