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Customer Ratings & Reviews

$489.99
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The comparable value is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 7402 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 7,402 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of couch gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the console that brought me back to pick up a controller after years of nothing but PC. I took a chance with how well it would run modern games or if I would like the UI/Home Screen but my expectations were far surpassed despite being used to everything PC has offered. I’m enjoying games more than ever in recent years thanks to this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PS5 and PS5 Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a curbside delivery for a PS5 and PS5 portable. This was a quick and effective transaction. I parked at the store and was there for no more than 10 minutes. Checked in, next thing I know I have a wonderful employee greet me at my door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with my PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a game console in decades but when I started thinking about getting one, getting a PS5 from Best Buy was recommended to me by several people I work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give you a 5-star shop for the excellent quality and kindness of the workers. And I recommend that they buy at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console system!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying this as a cheaper alternative if you can afford the disk version. Get it while you still can before they raise the prices for these consoles!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    For play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good deals I like my play 5 Best Buy it’s a good company you can buy a good play 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play Station 6

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance love my gaming system. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently visited Best Buy and had an excellent experience. The staff was friendly, knowledgeable, and willing to help with all my questions. The store was clean, well-organized, and had a great selection of products at good prices. Checkout was quick and easy, and I really appreciate how smoothly everything went. Highly recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. It is extremely fast and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good console. nice for new gen gaming. ran well when paired with a high hz screen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend absolutely loves his game system . It’s the best game system we’ve had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super fast and efficient when playing games. I love how slim it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me less than 5 min go go inside taking card from the showcase and giving the card at the checkout. Later they brought the ps5 and payment done and went out. Gaming (digital) is really easy and simple, just go to online store and download whatever game you want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my item and it works amazingly. No complaints with the system or the staff in helping me get the product with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. Bought it open box, it works fine looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing characteristics!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing when I went to go purchase this item the Best Buy employee was so kind and made sure my products use in great shape the graphic are insane overall 5/5 but the customer service that’s what got me if I could give him a raise he would have one as we speak and to the guy that was by the door great service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two PlayStation 5’s I definitely recommend buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this since my OG PS4 finally bit the dust, I don't play online, just want to play simple games with my kids. Set up was very easy and straight forward. Signing in and getting it updated took less than 30 minutes. Started up Minecraft and it ran like a champ! Also much more quiet than the PS4! Definitely enjoy using this for the family!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it job no problems no complaints I would definitely purchase another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a PS4 for years and finally decided to upgrade. The graphics and response time are amazing. Definitely worth it.

    I would recommend this to a friend