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Customer reviews

Rating 4.9 out of 5 stars with 7338 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's top-notch overall performance, excellent graphics, fantastic speed, and quiet operation. They also appreciate its convenient size, ease of use, and good value. On the other hand, some users have noted limitations such as the storage capacity, the disc drive being sold separately, and the lack of an included stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,338 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    A Perfect Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perefevt gift for my husband's birthday. He absolutely loved the digital version. It was easy to set up, and offers a great user experience as the controller os comfortable to use and the graphics is hreat. It fits perfectly in my his office and does not require a lot od storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next Level Gaming with the PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an amazing upgrade for gaming. Games load almost instantly and run super smoothly. The graphics are incredible and make everything look more real. The DualSense controller makes gameplay feel more immersive with its haptic feedback and adaptive triggers. The console is quiet even during long sessions and the interface is easy to use. Overall it feels truly next-gen and worth it for anyone who loves gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Incredible bundle and amazing game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle is 100% worth it. The PS5 runs smoothly and looks amazing, and Spider-Man 2 is an incredible game with great graphics, fast loading times, and an engaging story. The gameplay feels smooth and immersive, and everything set up easily right out of the box. If you’re thinking about getting a PS5, this bundle is a great choice and totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completely blew me out of the water

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Slim Pro Review — Is It Really Worth the Upgrade? After spending a couple weeks with the PS5 Slim Pro, I can say this: it feels like the PlayStation 5 that the original wanted to be. It’s not a total game-changer, but it’s definitely smoother, faster, and built for people who actually care about getting the best visuals possible out of their setup. Performance and Graphics The first thing I noticed is how much steadier the frame rates are. Games that used to dip a bit on the regular PS5 — like Cyberpunk 2077 or Horizon Forbidden West — now hold 60fps much more comfortably, and ray tracing looks cleaner too. Sony’s new upscaling tech (PSSR) is surprisingly good; it makes older or non-native 4K games look sharper without feeling artificial. It’s not mind-blowing, but once you go back to the regular PS5, you can tell something’s missing. Design and Build Physically, it’s basically the PS5 Slim with some minor tweaks — same sleek design, a little quieter, and it doesn’t heat up as much even during longer sessions. It still doesn’t include a disc drive, though, which feels cheap considering the price. You can buy one separately, but come on, Sony. Storage and Speed The built-in 2TB SSD is a big win. Finally, I don’t have to play “which game do I uninstall this week.” Load times are still lightning fast, but that’s nothing new — the PS5 was already great there. Price and Who It’s For At around $699, it’s not a small upgrade. If you’re playing on a 4K TV with 120Hz support or you care about getting every drop of performance, the PS5 Slim Pro makes sense. You’ll notice the difference. But if you’re just playing casually on a 60Hz TV, the jump from the Slim isn’t going to feel life-changing. The regular PS5 Slim still delivers a fantastic experience for most players. Final Thoughts The PS5 Slim Pro isn’t revolutionary — it’s more like a “PS5 perfected.” It’s quieter, faster, and a little more future-proof. I wouldn’t recommend it to everyone, but for serious players who want smoother visuals and more consistent performance, it’s absolutely worth it. If you’re upgrading from the original PS5 or Slim, you won’t be disappointed — just be ready to pay for that extra polish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Sleek and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new PS5 it is super sleek and very fast. The graphics are amazing. I have recently switched from my Xbox and I really love this machine. I’d give it a 10 out of 10. Also, I’d like to give a shout out to Best Buy. I ordered this and it was delivered for free the same day. It came within three hours to my house. Amazing service from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    5/5⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so quiet and fast. Easy to set up graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Loving my PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an amazing console with extremely fast loading times thanks to the SSD. The graphics are stunning, especially on games that support 4K and ray tracing. The DualSense controller is a big upgrade haptic feedback and adaptive triggers really make games feel more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    nice compact ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice small ps5 that doesnt take much space, it performs well and id say its solid for what its worth, i use it more than my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Console – Worth Every Penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Digital Edition is honestly one of the best gaming purchases I’ve made. The performance is incredibly smooth, and the load times are almost nonexistent thanks to the SSD. Games start up super fast and everything feels really responsive. The graphics are also amazing, especially on newer titles that take full advantage of the console’s power. The DualSense controller is another highlight. The adaptive triggers and haptic feedback make games feel way more immersive compared to older controllers. It’s something you really have to experience to appreciate. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    play station 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a powerful console that delivers impressive performance and fast load times thanks to its SSD. Games look stunning in 4K, and the graphics quality really shows the jump from the previous generation. The DualSense controller is one of its best features — the haptic feedback and adaptive triggers add a new level of immersion to gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my PS4, no more storage issues and performs much better and faster. Able to play with friends and house all my games with no worries, 10/10. Got the digital slim version with a pink controller on top of what it came with. Controllers are super nice, too, overall would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the PS5 slim digital edition a 5/5 star review it’s a well made product. It’s fast it’s quiet and easy to use and navigate through. The process to purchase and start using was quick and simple and it beats my X box that i had for the last 10 plus years.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers stunning graphics, lightning-fast load times, and a sleek design. Its DualSense controller adds immersive gameplay with haptic feedback and adaptive triggers. With a strong library of exclusives and smooth performance, it’s a must-have for any serious gamer. Highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was absolutely a phenomenal experience and opening it was too, makes you feel like when you had your absolute first console, just wish PlayStation would give you extra storage but other than that it’s a beauty of a console if your the type of hardcore gaming but wanting to play somewhere, Best Buy will never let you down, hands down best store if your wanting to get into tech Customer service 10/10 very nice people they will get you serviced up right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPad and a PS5 from Best Buy, and I am beyond impressed with both the products and the service. From the moment I walked in, the staff was friendly, knowledgeable, and quick to help me find exactly what I needed. The iPad has been everything I hoped for super fast, crystal-clear display, and perfect for both work and entertainment. The associate who helped me explained the storage options, accessories, and features in a way that made choosing the right model so easy. And the PS5? Absolutely incredible. Best Buy had it available when so many other places were out of stock, and the pickup process was smooth and organized. The console runs beautifully, and I couldn’t be happier with the quality. Overall, Best Buy made this entire experience simple, stress-free, and enjoyable. I’ll definitely be coming back for any future electronics! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PS5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an amazing product that delivers stunning graphics and lightning-fast load times, making it a must-have for gamers. Setting it up is a breeze, with a user-friendly interface that gets you gaming in minutes. The only minor drawback is that installing an extra storage stick could be simpler, as it requires a bit of technical finesse. Overall, the PS5’s performance and sleek design make it a standout console

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Purchase worth the Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console that looks nice on the shelf. This has been a game changer for me. Being able to watch Streaming Services, play music and podcast and connect to my plex media server are all a bonus. The PlayStation 5 is honestly the coolest console I’ve ever played. The graphics are insane—it feels like you’re actually inside the game—and the load times are so fast, you barely even have to wait. The controller is awesome too; it’s like you can feel everything happening, whether it’s shooting a bow or driving through mud. I love that I can still play my old PS4 games on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Sony Playstation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I never reveled this info before but I've personally owned every Playstation consoles (PS1, PS2, PS3, PS4, and now the PS5) with the exception of the 1st Playstation console before PS1. It's now part of my collection of gaming consoles that I've grew up and I love it. I'm becoming a full time gamer with one of the hottest consoles on the market. I can say that I'm ready for the Playstation 6 when it comes available in the near future but I still will have my PS5, which I play almost daily. Piece of advice, buy this console nearly everybody got one and in my case my brother and I each have one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Good all the way around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Smooth design and functions well. No issues so far. Very happy with the purchase. Check out experience was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Size, Speed

    Rated 5 out of 5 stars

    The best ps5 ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 k 120hz the best console ever , very compact , quitly, beautiful design.

    I would recommend this to a friend