Customer Ratings & Reviews

I recently purchased a PlayStation 5 from Best Buy, and I couldn't be happier with my experience. From the moment I walked into the store to the moment I left with my new console, everything was seamless and enjoyable. **Store Experience:** The layout of the store was well-organized, making it easy to find the gaming section. The staff was friendly and knowledgeable, ready to assist with any questions I had about the PS5 and its features. They provided me with helpful information about the different bundles available, including games and accessories, which made my decision-making process much easier. **Availability:** I was pleasantly surprised to find that Best Buy had a good stock of PlayStation 5 consoles. I had been checking various retailers for weeks, and it was refreshing to see that Best Buy had them readily available. They also offered a variety of bundles that included popular games, which provided great value for my purchase. **Online Ordering:** For those who prefer shopping online, Best Buy's website is user-friendly and efficient. I was able to check stock availability at my local store and even reserve a console for in-store pickup. The process was straightforward, and I appreciated the option to avoid long lines. **Customer Service:** The customer service at Best Buy was top-notch. When I had a minor issue with my purchase, the staff was quick to resolve it, ensuring that I left the store satisfied. They also provided information on the warranty and return policy, which gave me peace of mind. **Overall Impression:** Overall, my experience purchasing a PlayStation 5 from Best Buy was excellent. The combination of great customer service, product availability, and a pleasant shopping environment made it a standout experience. I highly recommend Best Buy for anyone looking to purchase a PS5 or any other gaming equipment. I’m thrilled with my new console and can’t wait to dive into the gaming world it offers! If you're in the market for a PlayStation 5, definitely consider checking out Best Buy!

Nice I loved it, it worked very well for me I recommend them

The PlayStation 5 is absolutely incredible, and I’m glad I picked it up at Best Buy. The buying process was smooth, and the staff was helpful with answering questions. The console itself is super fast, the graphics are stunning, and the new controller makes gaming feel more immersive than ever. Best Buy had it available at a fair price and made the whole experience stress-free. Couldn’t be happier with my purchase!

First, I appreciate the lower price of the digital edition. Sure there are downsides to not being able to use a disc however kids don't respect the disc anyway. If this were mine alone (if I enjoyed gaming) then the disc option is nice for sell/buy/trade. Second, I can't speak much for performance myself, but my teen loves it. Graphics look amazing to me! Third, my son isn't very techie for a teen so I have to do the work of setting things up. It was just as much of a pain as the PS4. Mostly my 45yo brain trying to remember (and be calm). It is important to go through and be sure things are truly locked down from our younger child. Fourth, online purchase and pick up from Best Buy is always a good experience.

The PS5 Slim is a refined version of Sony’s powerhouse console, offering the same next-gen gaming experience in a more compact and streamlined design. While it doesn’t introduce drastic performance changes, the added storage is a game-changer for players who constantly juggle between large game files. The PS5 Slim trims down the bulky original design, making it a better fit for smaller entertainment setups. Despite the smaller frame, it still packs the same impressive power, delivering fast load times, smooth gameplay, and stunning visuals thanks to the ultra-high-speed SSD and ray tracing capabilities.

I had the original PlayStation 5 and while the performance is identical, it's great to have the form factor of this one. It seems quieter, much smaller and lighter. Overall, great purchase. Good games, awesome controllers.

Far superior console than others, I have the competitors and the speed and graphics are a lot better

You can tell the difference from ps4-PS5.. it loads faster and what not. I do think memory at 1T is maybe not enough if you’re full digital like me. I will be purchasing more memory in the once I can’t save.

definitely worth the price. Gameplay is so smooth and the fans are so much softer than older consoles (in my opinion). I just wish the stand was sold together with the console rather than seperately but this is a great console regardless.

Just got this! The PlayStation 5 Slim Digital Edition in white offers a sleek design, powerful performance, and a vast digital library. With its compact size and digital-only focus, it's perfect for gamers like me that prefer a streamlined experience without sacrificing quality."

I recently purchased the PlayStation 5 Slim Digital Edition from Best Buy, and I’m absolutely thrilled with my experience. The console has a sleek, modern look that fits perfectly into my setup. Despite being a slimmer version, it still packs the incredible power and speed that the PS5 is known for, with smooth 4K graphics and quick loading times that make every game feel immersive. The setup was straightforward, and the digital-only format is surprisingly convenient. I don’t miss having a disc drive, as the console’s storage and online access have covered all my gaming needs. Best Buy’s purchase and delivery process was quick and seamless, making the whole experience hassle-free. Highly recommend this console for anyone looking to upgrade or dive into the next-gen gaming world!

I absolutely love this product! The performance is smooth, fast, and reliable. Everything works exactly as expected, and the quality really stands out. Setup was simple, and I noticed a big difference right away compared to older models. It’s definitely worth the investment if you’re looking for something dependable and high-performing. I would highly recommend it to anyone thinking about buying!

Picked up the PlayStation 5 Digital Edition from the Durham store after ordering online. The process was smooth and the console works flawlessly. Fast load times, quiet operation, and great performance overall. Perfect upgrade for anyone moving to next-gen gaming.

The PlayStation 5 delivers everything I could have hoped for in a next-gen console and more. From lightning-fast load times to stunning graphics, it’s a major leap forward in both performance and immersion. Right out of the box, the design is sleek and futuristic, and while it’s larger than previous consoles, it feels like a statement piece. The setup was quick and painless, and the new user interface is clean, intuitive, and much more responsive than the PS4's.

Im impressed with how fast games load. Kids are loving it. Always mentioning how pretty the games look.

The PS5 Slim is a fantastic upgrade. Its sleek, compact design fits perfectly in my setup, and the 1TB storage is a major plus. Setup was seamless, and the performance is lightning-fast. Highly recommend buying from Best Buy!

The PS5 has been awesome so far. Games load super fast, the graphics look amazing, and the DualSense controller actually makes a big difference. Everything just feels smooth and easy to use. Definitely worth it if you’re thinking about upgrading.

The PlayStation 5 is a powerful and fast console that delivers smooth gameplay, super nices graphics, and almost instant load times, I love that part! But overall it offers an excellent gaming experience that feels truly next-generation.

Works great, loads fast. Loads of games to play. Great way to play with friends and family.

The PS5 runs games so smoothly and fast. They open and load so quick and in 4K. Truly amazing.