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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7413 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 7,413 reviews
  • Rated 5 out of 5 stars

    Amazing deal @ 399

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the PS5 at a really nice price. I got it for 449 but then a week later it became 399 and best buy customer service is so amazing and they were able to price match me to that price and gave me a refund of 50$. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, would highly recommend would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the game and blowing time on my weekends off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 slim console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 Slim was Gifted to my boyfriend, he is extremely happy for it. One of the best gifts he has ever had, plays none stop & perfect for movie nights or shows.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Best Buy is the place to go to purchase your gaming needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, I'm happy with it. Customer service was great as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get A Ps5 Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do gameing only a little bit, get a PS5 Pro if you take it serious

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great. Super fast processing. For a console it handles things just as well as a mid grade pc build.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    How odd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game gonna have this console for a long time to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, last long and very entertaining console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service was fast and smooth process I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my son so happy with this game he love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My son more than loves it! With one TB storage it’s good and you can buy an external storage unit if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t had any problems came with everything i love it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    steven peralta

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great, fast and efficient, and love how it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS5, its good. I want to win the 400$ gift card

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Started gaming again and I'm glad I got this. Terrific catalog of games and the subscription doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is incredible as someone coming from the PlayStation 4. Especially at the end of its life having a chance to move on to the PlayStation 5 and feeling over nude sense of joy similar to what I had with the PlayStation 4 was incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great upgrade from PS4. I like that the store is incorporated into the main screen. The UI is different so it takes a minute to adjust. Storage could be better, but you can upgrade it. Load times are awesome and definitely worth the purchase.

    I would recommend this to a friend